Susan Moore

See Skills Section

See Skills Section

See Skills Section

See Skills Section

See skills section

See Skills Section

See skills section

See skills section

See skills section

See skills section

See skills section

See skills section

See skills section

• Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
• Oversaw and maintained patients' rooms, group living areas and nurse stations.
• Answered call lights and supported patient comfort.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Checked patient vitals.
• Supported ambulation by conducting exercise routines.

• Provided primary customer support to internal and external customers.
• Answered constant flow of customer calls with minimal wait times.
• Recommended products to customers, thoroughly explaining details.
• Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
• Responded to customer requests for products, services and company information.