Susan Sams

• Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
• Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
• Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
• Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
• Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
• Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
• Streamlined communication between departments for improved schedule adherence and reduced conflicts.
• Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.
• Collaborated with other schedulers across different departments to share best practices for efficient coordination methods throughout the organization.
• Streamlined scheduling processes, reducing time spent on creating schedules by half.
• Optimized use of resources by effectively scheduling equipment and meeting rooms.
• Enhanced team efficiency by streamlining appointment scheduling processes.
• Improved patient satisfaction with timely and accurate appointment setting.

• Maintained and processed invoices, deposits, and money logs.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
• Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
• Posted daily receipts and payments in accordance with corporate protocols.
• Implemented a more efficient filing system for financial documents, improving accessibility and organization.
• Assisted with budget preparation and monitoring, contributing to better expense control.
• Maintained compliance with tax laws, ensuring timely filing of all required documents.
• Optimized payroll processing for accuracy, ensuring all employees were paid promptly and correctly.
• Boosted efficiency, implemented digital filing system for receipts and invoices.
• Enhanced operational efficiency by automating routine bookkeeping tasks.
• Maintained account accuracy by reviewing and reconciling checks monthly.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
• Maintained excellent financial standings by working closely with bookkeeper to process business transactions.

I had to make the decision to stop working and stay at home with my 5 children under the age of 10. At the time if was feasible for me to continue to work and try to find childcare for all of my children. the financial burden was much to great and staying with them proved to be the best thing.

• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Developed and maintained courteous and effective working relationships.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.