Susan Vierling
Portsmouth
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Resourceful expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Retail Worker
Ross Dress for Less
11.2024 - 12.2024
- Delivered outstanding customer service by assisting shoppers with finding items, answering questions, and resolving concerns promptly.
- Maintained organized displays and replenished stock to ensure optimal store appearance.
- Operated cash registers efficiently, handling transactions with accuracy and professionalism.
- Followed company policies to ensure safety and loss prevention within the store.
- Collaborated with team members to exceed daily sales goals and improve the customer shopping experience.
- Processed returns and exchanges following store protocols to ensure customer satisfaction.
Aviation Ordnanceman
U.S. Navy
04.2016 - 10.2023
- Delivered mentorship to personnel, aligning performance and encouraging career development.
- Provided clerical support to command by copying, faxing, and filing documents.
- Supervised 10 sailors and enforced rules and regulations to set forth expectations comprehensibly and consistently.
- Assisted development and implementation of new administrative procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained compliance with company policies, objectives, and communication goals.
Education
Associate of Science - General Studies
Tidewater Community College
Portsmouth, VA01-2025
High School Diploma -
Giles High
Pearisburg, VA05-2015
Skills
- Optimizing Team Performance
- Client Correspondence
- Data Entry
- Organizational Management
- Microsoft Office
- Customer Service
- Store Cleaning
- Time Management
- Stock Replenishment
- Professional Appearance
- Cash Handling
- Register Operation
Certification
CrossFit Level 1 Trainer Certificate
Timeline
Retail Worker
Ross Dress for Less
11.2024 - 12.2024
Aviation Ordnanceman
U.S. Navy
04.2016 - 10.2023
Associate of Science - General Studies
Tidewater Community College
High School Diploma -
Giles High
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