Suzana Felisberto

Processed daily payments, issued receipts for forensic clients, and maintained accurate financial records to ensure compliance and reliability.

Submitted monthly invoices to district offices, ensuring timely processing.

Updated records of client accounts and outstanding balances regularly.

Handled confidential client and payment data in compliance with privacy regulations.

Acquired required documentation and upheld detailed records for forensic clients.

Resolved client inquiries and issues efficiently to ensure satisfaction.

Created and managed detailed Microsoft Excel spreadsheets on Google Drive for efficient tracking of financial data.

Processed and tracked insurance claims, ensuring accuracy in coding and documentation to facilitate timely reimbursements.

Managed follow-up calls with insurance providers to resolve aged accounts, improving collection rates.

Verified reimbursements and maintained accuracy in billing distributions on patient accounts.

Audited payments for accuracy and compliance with coding standards.

Reconciled discrepancies in records and processed monthly statements.

Updated electronic and paper filing systems for all office transactions and patient files, enhancing accessibility and organization.

Conducted audits of office expenses and credit card statements for financial integrity.