Suzi Powell
Palmyra
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front desk schedule coordinator
Scottsville Family Dentistry
09.2023 - Current
- Scheduled, coordinated and confirmed appointments.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Handled assignments independently with good judgement and critical thinking skills.
Schedule Coordinator
Downtown Dental
09.2021 - 09.2023
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Monitored front areas so that questions could be promptly addressed.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Schedule Coordinator
Hollymead Dental Arts
03.2020 - 09.2021
- Oversaw appointment scheduling coordination for both clients and personnel.
- Responded proactively and positively to rapid change.
- Increased efficiency and team productivity by promoting operational best practices.
Dental Assistant
Pantops Prosthodontics
07.2018 - 12.2019
- Scheduled appointments, complete insurance forms, and maintain records, manually or using computer
- Took and record medical and dental histories and vital signs of patients
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Provided postoperative instructions prescribed by dentist
- Assisted dentist in management of medical and dental emergencies
- Made preliminary impressions for study casts and occlusal registrations for mounting study casts
- Assisted with fabricated temporary restorations and custom impressions from preliminary impressions
Education
Marketing and Business -
Piedmont Virginia Community College
Charlottesville, VAHigh School - undefined
Western Albemarle High School
Crozet, VASkills
- Calendar management/Scheduling
- Interpersonal skills
- Task delegation
- Positive and professional
- Deadline oriented
- Open Dental Software
- CPR
Certification
- X-ray
- Dental Radiology
- CPR Certification
Additional Information - References
Available upon request.
Willing To Relocate
- Louisa, VA
- Charlottesville, VA
- Gordonsville, VA
Timeline
Front desk schedule coordinator
Scottsville Family Dentistry
09.2023 - Current
Schedule Coordinator
Downtown Dental
09.2021 - 09.2023
Schedule Coordinator
Hollymead Dental Arts
03.2020 - 09.2021
Dental Assistant
Pantops Prosthodontics
07.2018 - 12.2019
High School - undefined
Western Albemarle High School
Marketing and Business -
Piedmont Virginia Community College
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