Syamson Bevara

Pega Arrears and Collections(MacQuarie)

Pega Arrears and Collections automates loan arrears management, including payment schedules, collections workflows, and default management. It handles special circumstances, ensures legal compliance, and improves operational efficiency.

• Architecting end-to-end solutions in Pega.
• Assigning tasks to teams.
• Designing and Executing Multi-Channel campaigns
• Working on strategies,treatments,Actions

Turbo Project(Verizon)

Analyzed existing application architecture of the CJCM (Get Cases) and NBX flow, identified performance and implemented best practices to optimize code efficiency

Offer Management (Verizon)

Business team can create offers by using OMP Ui and based on the filters will be provide the best offers to users.

• Discussion with Architect’s on existing code.
• Internal Code Reviews.
• Preparing the Design and technical document.
• Used PAL for Performance Analyzer.
• Optimized the Activities, strategies.

Citi Project (TCS)

Operational Manager (Customer Decision Hub)

Operational Manager is an application Overlay application on the CDH. Here Business user can update/Create new change request as per the business Requirement. so that changes directly available to CDH application.

• Discussion with Product team (Pega systems) on requirement.
• Implemented different portals, Data Transforms, and flows.
• Preparing the Design and technical document.
• Conducting Code review calls.

Projects:

DOFR (Division of Financial Responsibility)

TFL (Timely Filling)

Digital Examiner

• Implement Agents, User interface, integration, shapes, Validation, and flows.
• Implemented automations, Text Adopter, Interaction framework, runtimeconfig, studioconfig, runtimelog, studiolog.
• Following Agile Methodology
• Supporting deployments

STANDARD AND POOR'S, US

RPM is a rating application which give ratings to organization, asserts by analyzing their strength and weakness. Around 600 users are using this application globally.

• Analyzing the existing application.
• Developed the business rules for PEGA implementation.
• Assisted End users in case of issues and Identified bugs in production
• Interacted with clients to define a process
• Restarted the servers
• Interacted with end-users.
• Used service now tool for ticket monitoring.