Sydnee Cooper-Campbell
Virginia Beach
Summary
Dedicated professional with extensive experience in customer service and cash handling at Lowe's Home Improvement. Proven ability to resolve customer complaints effectively while maintaining a reliable and punctual work ethic. Skilled in cleaning and sanitizing, ensuring a safe and welcoming environment for all patrons. Committed to excellence and fostering customer loyalty.
Overview
5
5
years of professional experience
Work History
Custodian
Titan Facility Services
Norfolk
07.2024 - 04.2025
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
Cashier
Lowes Home Improvment
Virginia
09.2022 - 06.2024
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
Cashier
Dicks Sporting Goods
Virginia Beach
08.2021 - 06.2022
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
Cashier
Burlington
Virginia Beach
02.2021 - 09.2021
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
Cashier
Michaels Craft Store
Virginia Beach
07.2020 - 03.2021
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
Education
Associate of Science - Biology
Tidewater Community College
Norfolk, VA05-2025
Skills
- Customer service
- Cash handling
- Problem solving
- Time management
- Cleaning and sanitizing
- Reliability and punctuality
- Responsible and dependable
- Trash removal
- Work independently
- Janitorial procedures
- Sanitation techniques
- Restroom cleaning
- Excellent communication skills
Timeline
Custodian
Titan Facility Services
07.2024 - 04.2025
Cashier
Lowes Home Improvment
09.2022 - 06.2024
Cashier
Dicks Sporting Goods
08.2021 - 06.2022
Cashier
Burlington
02.2021 - 09.2021
Cashier
Michaels Craft Store
07.2020 - 03.2021
Associate of Science - Biology
Tidewater Community College
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