Sydney Conroy
Manassas,VA
Summary
Detail-oriented team player with exceptional organizational skills. Proven ability to handle multiple projects simultaneously, ensuring a high degree of accuracy. Recognized for building strong community partnerships and providing exceptional guidance to caregivers, resulting in improved clients' quality of life. Committed to driving company productivity and profitability while helping others. Strong leader and problem-solver dedicated to streamlining operations, reducing costs, and promoting organizational efficiency. Utilizes independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Care Manager
Synergy HomeCare or Lake Ridge
2023.02 - Current
- Managed a caseload of over 60 clients, providing comprehensive care coordination and support
- Assisted with maintaining the schedule of over 60 clients and 40 caregivers
- Assisted in the onboarding of clients and caregivers along with orientation and documentation
- Assisted in marketing events, planning and executing.
- Assisted in the development of individualized care plans for each client, incorporating their specific needs and goals
- Collaborated with healthcare professionals to ensure seamless delivery of medical services and treatments
- Provided emotional support to clients and their families during challenging times
- Responded promptly to crisis situations involving clients by implementing appropriate intervention strategies while maintaining calmness under pressure
- Developed strong relationships with community partners, fostering collaborations that enhanced the availability of services for clients
- Managed crisis situations effectively by coordinating emergency services and ensuring client safety
Head Junior Varsity Lacrosse Coach
FCPS
2022.01 - 2023.05
- Developed strong player relationships for improved communication and teamwork on the field.
- Elevated overall team ranking through rigorous practice schedules and targeted skill development.
- Fostered an inclusive team culture that valued diversity and encouraged athletes to support one another both on and off the field.
- Streamlined communication with parents via regular updates on athlete progress, building trust between families and coaching staff.
- Analyzed game footage to identify areas of improvement, leading to strategic adjustments for enhanced gameplay success.
- Promoted sportsmanship and camaraderie among players, fostering a positive team environment.
Marketing Account Manager
DRCS
2022.03 - 2023.02
- Streamlined production processes through effective communication between departments, reducing errors and turnaround times.
- Communicated with vendors and industry service providers to drive strict regulatory compliance of marketing campaigns.
- Developed tailored marketing materials for specific customer segments, resulting in higher engagement rates.
- Designed and communicated direct mail campaign plans.
- Established positive relationships with external partners such as vendors, agencies, and postal service representatives for seamless collaboration on mail campaigns.
- Maintained accurate and up-to-date mailing lists to maximize deliverability rates and minimize returned mail expenses.
- Coordinated with printers and fulfillment centers to ensure smooth execution of large-scale direct mail projects from start to finish.
Assistant Lacrosse Coach
MaxLax and Fort Hunt Youth
2018.03 - 2022.10
- Assisted with recruiting efforts by identifying talented prospects and participating in campus visits with prospective athletes.
- Fostered a positive team environment by promoting sportsmanship, teamwork, and respect among players.
- Assisted head coach in planning and executing practice sessions, resulting in improved teamwork and skill development.
- Evaluated player performance through ongoing assessments, providing constructive feedback to support growth and improvement.
- Led drills specifically designed for defensive tactical enhancements resulting in fewer goals allowed during competition.
- Encouraged players'' personal development by setting individual goals tailored to their strengths and areas for improvement.
Human Resources Assistant
United Air Temp
2021.07 - 2022.04
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Managed confidential employee records, safeguarding personal and professional information.
- Addressed employee grievances, facilitating conflict resolution and maintaining positive work atmosphere.
Education
High school diploma -
Bishop Ireton High School
Alexandria, VA05.2020
Skills
- Conflict Management
- Management
- Service Coordination
- Data-driven decision-making
- CRM software knowledge
- Administrative Skills
- Office Administration
- Maintaining files
- Motivational Techniques
- User experience understanding
- Resource Utilization
Certification
- First Aid Certification
- Driver's License
- CPR Certification
Timeline
Care Manager
Synergy HomeCare or Lake Ridge
2023.02 - Current
Marketing Account Manager
DRCS
2022.03 - 2023.02
Head Junior Varsity Lacrosse Coach
FCPS
2022.01 - 2023.05
Human Resources Assistant
United Air Temp
2021.07 - 2022.04
Assistant Lacrosse Coach
MaxLax and Fort Hunt Youth
2018.03 - 2022.10
High school diploma -
Bishop Ireton High School
- First Aid Certification
- Driver's License
- CPR Certification
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