Detail-oriented Orthodontic Technician with expertise in patient education and event coordination. Collaborates effectively with dental teams to enhance patient care and streamline operations. Proven capability in problem solving and process improvement, contributing to safer and more efficient practices.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Orthodontic Technician II
Parks Orthodontics
Yorktown
08.2025 - Current
Adjusted and repaired orthodontic devices to optimize patient comfort and treatment outcomes.
Collaborated with orthodontists to refine treatment plans, ensuring alignment with patient needs.
Educated patients on proper care of orthodontic appliances and oral hygiene.
Assisted in setup and cleanup of treatment areas, maintaining a safe and organized environment for patient care.
Documented patient information and treatment progress in the electronic system.
Made sure that all orthodontic materials met safety requirements prior to use.
Dental Assistant
Tabb Family Dentistry
Yorktown
03.2023 - 08.2025
Assisted dentists during procedures to ensure patient comfort and safety.
Took digital X-rays of teeth using radiographic equipment.
Maintained a neat, clean and organized environment throughout the office.
Laid out dental instruments and equipment before procedures.
Educated patients on treatment procedures and post-procedure home care.
Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Dental Assistant
Hamouri Cosmetics and Family Dentistry
Yorktown
03.2019 - 02.2023
Assisted dentists during procedures to ensure patient comfort and safety.
Educated patients on oral hygiene practices and post-treatment care, enhancing their understanding and compliance.
Managed patient records in electronic health record system, ensuring accuracy and confidentiality for efficient patient care.
Prepared dental instruments and equipment for various treatments and examinations.
Supported consultations, addressing patient questions promptly to improve satisfaction and clarity.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Insurance Coordinator/Front Desk Receptionist
Hamouri Cosmetics and Family Dentistry
Yorktown
03.2019 - 02.2023
Managed insurance claims to achieve timely processing and resolution for improved patient experience.
Coordinated patient insurance verification and eligibility checks to enhance appointment readiness.
Maintained accurate patient records using electronic health record systems.
Communicated with providers regarding billing inquiries and insurance updates.
Collaborated with dental staff to streamline administrative processes and workflows.
Validated insurance and communicated benefits and coverage details to assist patients in understanding their options.
Office Manger/Social Media Marketing
Atlantic Roofing Services
Poquoson
06.2015 - 03.2019
Managed scheduling and appointment-setting for staff and clients.
Organized supply inventory and procurement for ongoing projects.
Managed social media platforms, creating engaging content that enhanced audience interaction.
Organized promotional events, boosting product visibility and expanding customer reach.
Created targeted content for social media platforms including Facebook, Twitter, Instagram, and YouTube to attract and engage followers.