SYDNEY S. ROCK
Massaponax High School
Ruther Glen
10
years of professional experience
PROFESSIONAL SUMMARY
Dedicated and knowledgeable professional with experience in human services, education, care coordination, and supporting children and adults. Strong communicator with a demonstrated commitment to helping others and creating positive outcomes for individuals and communities. Highly organized, dependable, and adaptable, with the ability to effectively manage multiple priorities while maintaining professionalism and attention to detail. Proven ability to work collaboratively within team environments as well as independently with minimal supervision. Recognized for strong interpersonal skills, initiative, leadership, and a positive, service-oriented approach. Eager to leverage my experience, skills, and passion for helping others to contribute meaningfully to a Human Services organization while continuing to grow professionally and take on increased responsibilities.
Work History
Teacher – English 12
2 Years 2 Months- Implemented differentiated instruction strategies to accommodate diverse learning styles and abilities.
- Fostered a positive classroom environment that encouraged student participation and collaboration.
- Developed engaging lesson plans aligned with curriculum standards to enhance student learning outcomes.
- Assessed student performance through formative and summative evaluations, providing constructive feedback for improvement.
- Collaborated with colleagues to design interdisciplinary projects that integrated multiple subject areas for comprehensive education.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Team Leader/Shift Leader
8 Years 7 Months- Led team in providing exceptional customer service and support to enhance guest experience.
- Streamlined operational processes to improve efficiency and reduce downtime across all shifts.
- Mentored and trained new staff on company policies, safety protocols, and best practices.
- Implemented inventory management strategies to optimize stock levels and minimize waste.
- Monitored daily performance metrics to ensure adherence to quality standards and operational goals.
- Developed training materials and schedules to facilitate continuous employee development and engagement.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Program Director
2 Years 4 Months- Developed and implemented resident care programs to enhance quality of life for seniors.
- Collaborated with interdisciplinary teams to ensure compliance with regulatory standards and best practices.
- Conducted regular assessments of program effectiveness, identifying areas for continuous improvement.
- Fostered partnerships with community organizations to expand resources and support for residents.
- Managed budget allocations for programs, ensuring cost-effective use of resources while maintaining high-quality services.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
Substitute Teacher
7 Months- Developed lesson plans aligned with curriculum standards for diverse student needs.
- Fostered positive classroom environments to enhance student engagement and participation.
- Mentored new substitute teachers on effective classroom strategies and best practices.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Internship Student
3 Months- Facilitated group therapy sessions promoting peer support and recovery strategies.
- Collaborated with healthcare professionals to ensure comprehensive client care.
- Documented client progress and maintained accurate case records using electronic health systems.
- Supported outreach initiatives to raise awareness of substance abuse resources in the community.
- Sorted, organized, and maintained files.
- Assisted in developing treatment plans for clients facing substance abuse challenges.
Daycare Worker
5 Months- Supervised daily activities, ensuring safety and engagement among children.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Distributed food, napkins, and beverages in preparation for snack time.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Education
Bachelor of Science Degree - Human Services with minor in Psychology
- Dean's List 2021-2022
- 3.34 GPA
Academic Diploma
Skills
Leadership & Team Development
Program & Project Management
Communication & Relationship Building
Student & Community Engagement
Case Management & Client Support
Organization & Multitasking
Conflict Resolution & Problem-Solving
Timeline
Teacher – English 12
Massaponax High School
07.2024 - CurrentRead More
Substitute Teacher
Caroline County Public Schools
08.2022 - 03.2023Read More
Program Director
Commonwealth Senior Living Facility
03.2022 - 07.2024Read More
Internship Student
New Life Substance Abuse & Behavioral Consultants
01.2022 - 04.2022Read More
Daycare Worker
First Presbyterian Preschool
11.2021 - 04.2022Read More
Team Leader/Shift Leader
Love’s Travel Stop
08.2016 - 03.2025Read More
Old Dominion University
Bachelor of Science Degree from Human Services with minor in Psychology
Read More
Caroline High School
Academic Diploma
Read More