Sydney Wilkerson
Farnham
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
8
8
years of professional experience
Work History
Bank Teller
Blue Ridge Bank
Warsaw
11.2024 - Current
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Maintained confidentiality of bank records, transactions and customer information.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
Physical Therapist Technician
Abilities Abound Physical Therapy And Wellness Center
Callao
11.2023 - 11.2024
- Observed patients during treatments and reported any changes in condition or response to therapy to the physical therapist.
- Monitored patients' performance during exercise sessions to ensure safety and effectiveness of treatment programs.
- Performed administrative tasks such as scheduling appointments, documenting patient information and filing insurance forms.
- Performed clerical duties such as answering phones, ordering supplies and maintaining inventory logs.
- Instructed patients on proper exercise techniques and how to use assistive devices such as canes, walkers, crutches or wheelchairs.
- Assisted physical therapists with treatments by preparing equipment and helping patients move to different positions during exercises.
- Cleaned medical equipment after each use following established procedures for sterilization or disinfection.
- Explained home exercise programs prescribed by the physical therapist that included stretching, strengthening or aerobic conditioning activities.
Office Administrator
Miller Oil
Callao
03.2021 - 09.2023
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Processed invoices on a timely basis according to established procedures.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Supervisor
Compass Entertainment Complex
Kilmarnock
08.2020 - 03.2021
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Coordinated employee schedules according to shift changes and availability.
Clubhouse Attendant
Village Realty
Kitty Hawk
05.2018 - 06.2020
- Greeted customers upon entry and provided them with information about the facility and its services.
- Assisted in the opening, closing, and monitoring of clubhouse facilities.
- Provided quality customer service to all patrons by answering questions regarding facility amenities.
- Performed daily maintenance checks on equipment and reported any issues to the manager for repair or replacement.
- Maintained a clean and organized environment by sweeping, mopping, dusting, vacuuming, cleaning bathrooms, restocking supplies, and washing windows.
- Ensured that all safety protocols were followed at all times while operating within the clubhouse area.
- Resolved guest complaints to maintain complete customer satisfaction.
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
Education
Medical Billing & Coding
U.S. Career Institute
Fort Collins, CO01-2026
High School Diploma -
Lawrence Academy
Merry Hill, NC06.2017
Skills
- Money Handling
- Word Processing
- Database Entry
- Spreadsheet Development
- Document Scanning
- Multitasking Abilities
- Scheduling
- Office Administration
- File Organization
- Schedule and Calendar Management
- Team coordination
- Computer skills
Timeline
Bank Teller
Blue Ridge Bank
11.2024 - Current
Physical Therapist Technician
Abilities Abound Physical Therapy And Wellness Center
11.2023 - 11.2024
Office Administrator
Miller Oil
03.2021 - 09.2023
Supervisor
Compass Entertainment Complex
08.2020 - 03.2021
Clubhouse Attendant
Village Realty
05.2018 - 06.2020
Medical Billing & Coding
U.S. Career Institute
High School Diploma -
Lawrence Academy