Syed Ahmed
Arlington
Summary
Results-driven professional with experience spanning enterprise IT operations, automotive sales, and automotive finance management. Proven ability to combine technical expertise with revenue generation, financial structuring, and customer relationship management. Adept at compliance, process optimization, and cross-functional collaboration. Recognized for strong leadership, communication, and analytical skills.
Overview
9
9
years of professional experience
Work History
Finance Manager
Euromotorcars
10.2024 - 02.2026
- Structured and finalized retail installment contracts and lease agreements in compliance with federal and state regulations.
- Increased backend gross profit through effective presentation of F&I products including extended service contracts, GAP, and protection packages.
- Built and maintained lender relationships to secure competitive approvals across prime and subprime tiers.
- Analyzed credit profiles and matched customers with optimal financing solutions.
- Ensured compliance with TILA, OFAC, Red Flags Rule, and dealership policy standards.
- Managed funding pipeline to ensure timely contract submission and deal completion.
- Collaborated with sales leadership to maximize profitability.
- Maintained high customer satisfaction through transparent and consultative delivery.
Toyota Brand Specialist
AutoNation
02.2024 - 10.2024
- Delivered consultative vehicle presentations and product demonstrations tailored to client needs.
- Consistently exceeded monthly sales targets in a high-volume environment.
- Managed full sales lifecycle from prospecting to delivery and follow-up.
- Negotiated pricing, trade-in valuations, and payment structures.
- Leveraged CRM systems to manage pipeline and improve conversion rates.
- Generated repeat and referral business through relationship-based selling.
- Maintained expert knowledge of product lineup and competitive positioning.
System Administrator
The MITRE Corporation
01.2021 - 07.2023
- Managed infrastructure backups for 2,000+ systems using Commvault.
- Led migration of 2,000 clients into a secure backup environment.
- Conducted vulnerability remediation using Nessus and responded to security alerts.
- Performed Windows and Linux patching and system hardening.
- Decommissioned 14 physical servers and storage clusters.
- Built Azure development environments supporting organizational initiatives.
- Managed firewall policies and role-based access controls using least-privilege principles.
- Collaborated with security, storage, and virtualization teams.
Citrix Subject Matter Expert
The MITRE Corporation
07.2020 - 12.2020
- Managed Citrix image configurations to optimize performance and user experience.
- Administered Active Directory account lifecycle management.
- Conducted proactive monitoring and troubleshooting to reduce downtime.
Help Desk Team Lead
The MITRE Corporation
12.2016 - 06.2020
- Led IT support team delivering Tier 1/2 support across enterprise systems.
- Improved ticket escalation processes and response times.
- Onboarded employees and managed enterprise access controls.
- Provided executive-level desk-side, AV, and conferencing support.
- Developed internal documentation and knowledge base resources.
Education
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
Richmond, VA01-2014
Skills
- Business & Finance: Automotive Finance, Credit Analysis, Revenue Optimization, Negotiation, Compliance, Lender Relations, Customer Retention
- Technology & Operations: Infrastructure Administration, Cybersecurity, Microsoft 365, Active Directory, Citrix, Azure, Windows/Linux, Process Optimization, IT Operations Leadership
Websites
Languages
English (Fluent)
Bangla (Fluent)
Timeline
Finance Manager
Euromotorcars
10.2024 - 02.2026
Toyota Brand Specialist
AutoNation
02.2024 - 10.2024
System Administrator
The MITRE Corporation
01.2021 - 07.2023
Citrix Subject Matter Expert
The MITRE Corporation
07.2020 - 12.2020
Help Desk Team Lead
The MITRE Corporation
12.2016 - 06.2020
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
Clearance
Active Secret Clearance (U.S. Department of Defense, 2022)