Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGES
Timeline
Generic

Syeda Zahra

Woodbridge

Summary

Accomplished and certified Pharmacy Technician with over three years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Friendly Customer Service Cashier experienced working in diverse retail environments with seven years of experience. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walmart Pharmacy
04.2022 - Current
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Counted, measured and compounded medications following standard procedures.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Collected co-payments or full payments from customers.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Coordinated verification and filling of more than 200 daily prescriptions in high-volume pharmacy environment.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted, measured, and compounded medications following standard procedures.

Pharmacy Technician

CVS Pharmacy
02.2016 - 03.2020
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Defined clear targets and objectives and communicated to other team members.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.

Cashier

Retail
06.2010 - 03.2020
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register to record transactions accurately and efficiently.
  • Set up new sales displays each week with fresh merchandise.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

Bachelor of Arts -

University of Punjab
02.2015

Skills

  • Problem-Solving Skills
  • Pharmacy Records Management
  • Assisting Pharmacists
  • Patient Confidentiality
  • FDA Drug Safety Guidelines
  • Labeling Prescriptions
  • Medicare and Medicaid Processes
  • Patient Education
  • Payment Processing
  • Prescription Pricing
  • Cash Register Operation

Accomplishments

  • Facilitated the implementation of a new drug inventory system.
  • Processed and filled over 200 prescriptions per day.
  • Supervised team of seven staff members.
  • Resolved product issue through consumer testing.

Certification

CMT - Certified Medication Technician

LANGUAGES

English - Full Professional
Hindi - Full Professional
Urdu - Full Professional

Timeline

Pharmacy Technician

Walmart Pharmacy
04.2022 - Current

Pharmacy Technician

CVS Pharmacy
02.2016 - 03.2020

Cashier

Retail
06.2010 - 03.2020

Bachelor of Arts -

University of Punjab

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Syeda Zahra