Sylvanus Kanson
Gainesville
Summary
Organized cyber security analyst skilled in monitoring and securing data. Seeking to strengthen security at S&V. Monitored and secured over 30 websites with zero breaches as network engineer
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Support
TEKsystems (AWS)
04.2024 - Current
- Reviewing, evaluating, and improving the design and implementation of structured cable solutions to support network topologies
- Develop and maintain processes and procedures associated with the management and deployment of data center infrastructure including asset management
- Ensuring standards supporting operating procedures and engineering issues for problem incident management are followed, including all safety requirements
- Handling network and mechanical operations at data center focusing on availability, service delivery, and internal customer relationship management
- Analyzing and resolving critical engineering issues, often under tight timeframe pressures
- Installing, configuring, and maintaining all Network and 3rd party hardware.
CONTROL ROOM SUPERVISOR(SOC)
SECURITAS
03.2023 - 04.2024
- Coordinate shift coverage for rotating 8-hour operator support schedule
- Generate and analyze daily event and alarm reports for building management systems
- Ensure that all team members are in compliant with site standard operating procedures and policies
- Technical support for building management system including alarm and event trend reporting and control room support
- Verifying client access to building and providing access to new clients as well as manage access times and activities in building
- Submit tickets for site management and escalate security events to higher management after assessing severity level
- Issue temporal/permanent badges for facility access.
IT Management Consultant
(IBM) International Business Machines
01.2019 - 08.2022
- Provided tier 1 technical support services to end users, including mobile device troubleshooting and mobile device activations
- Maintained quality customer service on all inbound and outbound interactions, using support center tools and Apple mobile knowledge base
- Facilitated mobility carrier interactions on behalf of client
- Collaborated with multiple departments such as tier ii technical support and client coordination to ensure issues are resolved.
Education
BSc. Science - Cybersecurity Management & Analytics - BIT
Virginia Tech, Pamplin College of Business
A.S. Information Technology -
Northern Virginia Community College
Skills
- Risk Analysis
- Incident Response
- Python
- Problem Solving
- RMF
- Vulnerability Assessment
- Tenable Nessus
- Analytical Skills
- Data Encryption
- SIEM Tools
Accomplishments
- Honor Role (VT)
- NOVA Dean’s List(NOVA)
Coursework
- Data Governance
- Privacy
- Ethics Cybersecurity Program Design
- Business Analytics Modeling
- Quantitative Reasoning
- Network Security Basics
- Statistical Analysis
Certification
CISA(ISACA)
CopTIA Security +
CompTIA Cloud Security
Timeline
Technical Support
TEKsystems (AWS)
04.2024 - Current
CONTROL ROOM SUPERVISOR(SOC)
SECURITAS
03.2023 - 04.2024
IT Management Consultant
(IBM) International Business Machines
01.2019 - 08.2022
BSc. Science - Cybersecurity Management & Analytics - BIT
Virginia Tech, Pamplin College of Business
A.S. Information Technology -
Northern Virginia Community College
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