Sylvia Noland
Front Royal,VA
Summary
Influential Distributor Sales Representative and Corporate Culinarian with 8+ years of extensive experience in product presentations, research, and sales. Effectively communicating, presenting, and researching features of product lines to diverse national consumers. Expert at networking and building productive partnerships to propel revenues. Recognized for quickly establishing rapport with merchandisers, brokers, and customers upselling products and building loyal clientele. Created focused sales and distribution plans, elevating regional performance.
Overview
13
13
years of professional experience
Work History
Distributor Sales Consultant
Curtze Foodservice
04.2023 - Current
- Increased sales revenue by building and maintaining strong relationships with clients and providing exceptional customer service.
- Developed strategic plans for territory growth, focusing on new client acquisition and existing client retention.
- Enhanced product knowledge through continuous training sessions, staying up-to-date on industry trends and product offerings.
- Provided ongoing support to clients with troubleshooting issues or addressing concerns regarding product usage or functionality.
- Established long-term relationships with key decision-makers in target industries, fostering trust and credibility among clients.
Food , Sales Consultant
Sysco
10.2022 - 04.2023
- Taking customer orders with SSMG goals in mind: sales and GP/Stop maximization
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Participate, review and oversee input of orders for customers via communication with inside sales partners
- React timely to customer problems and needs
- Review, analyze and react to daily/weekly sales and margin reports looking for improvement opportunities.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Food Fanatic Chef
US Foods
03.2020 - 08.2022
- Food Fanatics Chef partners with National leadership, sales, and support teams to build value and grow customer relationships and affects profitable sales growth
- Employed strong team management and task prioritization skills to streamline project turnaround times and meet tight deadlines.
- Lead all culinary training in support of selected National Strategic Growth Initiatives; Facilitate district and general sales meeting breakouts when culinary expertise is vital to maximizing impact to sales team success
- Conduct recipe research and development to promote National targeted products, particularly focusing on Exclusive Brands; work in conjunction with Region Product Sales Trainers to provide culinary input and advice; assess and evaluate new products and develop materials to increase TM and customer awareness of such products
- Enhanced corporate culture by conducting team-building activities and workshops.
- Collaborate with product and category specialists, brokers, and merchandisers in developing sales and training materials and identifying culinary trends that will grow and support Food Culture
- Collaborated with cross-functional teams to develop targeted marketing strategies for each national account.
- Lead culinary vision and collaborate in planning and execution at sales meetings and other division events with focus on creating food driven culture
- Create complex and dynamic presentations and/or activities that bring this culture to life
Market Chef
US Foods
05.2019 - 03.2020
- Partners with area leadership, sales and support teams to build value and grow customer relationships and affect profitable sales growth
- Serve as consultants and culinary expert to drive customer business success
- Lead product and sales training as appropriate
- Conduct recipe research and development
- Increase and maintain sales growth through customer interaction in form of onsite operations assessments and consultation, and customized culinary presentations at the Regional test kitchen
- Develop kitchen/operations assessment for customers
- Utilize other members of Sales Support Teams to build action plans to address short and long-term opportunities from front of house and back of house and deliver conclusions that assist customers in achieving business goals.
Territory Manager
US Foods
01.2017 - 05.2019
- Foster customer relationships in a team based selling model
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
- Know market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided
- Proficient training and use with CRM Salesforce
Kitchen Manager/ Pastry chef
Sweet Tooth Cafe and Bakery
07.2016 - 11.2017
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Negotiated contracts with vendors for cost-effective sourcing of high-quality ingredients, reducing overall expenses without compromising on quality.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Manage FOH and BOH staff
- Maintain professional relationships with all product suppliers and regular customers
- Uphold standards and integrity of our product according to company/ local food safety standards
Manager
Aromas Cafe and Bakeshop
08.2015 - 05.2016
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Managed inventory of products and ensured optimal stock maintenance at all times
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Bartender/ Server
Kingsmill Resort
03.2015 - 08.2015
- Quickly mix a variety of simple/ complex cocktails in accordance with company standards
- Create and promote new drinks and specials to generate revenue
- Provide excellent customer service and maintain a positive and upbeat attitude at all times
- Assess guest demeanor and identify when to call behavior to the attention of management
Pastry Chef Manager
Dave Everett
08.2014 - 01.2015
- Produce dessert items for Dave Everett’s, The Trellis, Blue Talon, Dog Street Pub and the Blackbird Bakery for multiple "James Beard Award" winning food group
- Help create and produce new menus
- Successfully balanced diverse responsibilities including menu design, staff training, budget management, and event coordination.
Pastry Chef/Site Supervisor
Kingsmill Resort
03.2011 - 08.2014
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Mentored junior staff members in pastry techniques, fostering a supportive work environment and increasing their skillsets.
- Consistently met tight deadlines for special orders, ensuring client satisfaction and repeat business.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
Education
Associate Degree - Specialized Technology
Le Cordon Bleu Institute of Culinary Art
Pittsburgh, Pa4.2011
Skills
- Team Goals
- Industry Trends
- Trade show representation
- Data Analysis
- Project Management
- Brand Awareness
- Sales Campaign Development
- Training Seminars
- Competitive Analysis
- Corporate Communications
Accomplishments
- Women in Leadership National recognition on Capitol Hill by the advocate of women's rights and diversity in the culinary field - MAPP Organization 2019
- US Foods Service representative at the National Women in Foodservice Form WFF 2020
Timeline
Distributor Sales Consultant
Curtze Foodservice
04.2023 - Current
Food , Sales Consultant
Sysco
10.2022 - 04.2023
Food Fanatic Chef
US Foods
03.2020 - 08.2022
Market Chef
US Foods
05.2019 - 03.2020
Territory Manager
US Foods
01.2017 - 05.2019
Kitchen Manager/ Pastry chef
Sweet Tooth Cafe and Bakery
07.2016 - 11.2017
Manager
Aromas Cafe and Bakeshop
08.2015 - 05.2016
Bartender/ Server
Kingsmill Resort
03.2015 - 08.2015
Pastry Chef Manager
Dave Everett
08.2014 - 01.2015
Pastry Chef/Site Supervisor
Kingsmill Resort
03.2011 - 08.2014
Associate Degree - Specialized Technology
Le Cordon Bleu Institute of Culinary Art
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