Sylvia Wentworth
Virginia Beach
Summary
Versatile senior account executive with several years of experience in attracting and retaining top accounts, maintaining strong relationships with clients and improving sales and revenue. Working knowledge of strategic selling, sales methodologies and best sales industry practices. Excellent written and oral communication skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Account Executive
Audacy
Virginia Beach
07.2019 - Current
- Identified new business opportunities through market research and analysis.
- Developed strategies for increasing sales volume through existing clients as well as new ones.
- Prepared presentations for clients regarding new products or services offered.
- Produced sales documents, finalized deals and filed records.
- Ensured compliance with relevant regulations throughout all aspects of operations.
- Listened to customer needs to identify and recommend best products and services.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Analyzed industry trends and monitored competitors' activities to identify opportunities for growth.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Tracked sales data in order to identify areas of improvement or success.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Account Executive
iHeart Media
Norfolk
02.2016 - 03.2019
- Maintained up-to-date knowledge of industry trends and developments.
- Monitored competitors' activities and adjusted strategies accordingly.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Developed and maintained relationships with key clients to ensure customer satisfaction.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Identified customer needs by asking questions and advising on best solutions.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Maintained accurate records of all sales activities using CRM software systems.
- Developed pricing strategies tailored to individual clients based on their unique needs.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Identified potential new customers through research of industry trends and competitive analysis.
- Conducted market research to identify new business opportunities.
- Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Account Executive
Centric Communications
Norfolk
01.2014 - 01.2016
- Maintained up-to-date knowledge of industry trends and developments.
- Monitored competitors' activities and adjusted strategies accordingly.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Developed and maintained relationships with key clients to ensure customer satisfaction.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Identified customer needs by asking questions and advising on best solutions.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
Professional Dancer/Children's Entertainer
Disney World
Orlando
06.2006 - 06.2010
- Provided outstanding public relations while maintaining the 'Disney' image in shows and parades such as Woody's Cowboy Camp, High School Musical 2, Block Party Bash, Spectro Magic Parade, and Celebrate Dreams Come True Parade.
Education
Bachelor of Arts - Dance And Choreography
Virginia Commonwealth University
Richmond, VA05-2005
Skills
- Sales strategies
- Market research
- Customer relationship management
- Regulatory compliance
- Sales presentations
- Data analysis
- CRM software
- Client engagement
- Negotiation skills
- Account management
- Industry analysis
- Customer service
- Problem solving
- Communication skills
- Strategic planning
- Cross-functional teamwork
- Customer relationship development
- Sales target monitoring
- Reporting expertise
- Territory management
- Lead generation
- Account growth
- Verbal and written communication
- Customer networking
- Multitasking and organization
- Key account management
- Attention to detail
- Deadline management
- Prospecting
Accomplishments
- Presidents Club 2018
Certification
- Amazon
References
References available upon request.
Timeline
Senior Account Executive
Audacy
07.2019 - Current
Account Executive
iHeart Media
02.2016 - 03.2019
Account Executive
Centric Communications
01.2014 - 01.2016
Professional Dancer/Children's Entertainer
Disney World
06.2006 - 06.2010
Bachelor of Arts - Dance And Choreography
Virginia Commonwealth University
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