Sylvia Latishia Rhoades
Big Stone Gap
Summary
Dynamic manager with extensive experience at CVS Pharmacy, excelling in customer service and problem-solving. Successfully developed training programs that enhanced team performance and implemented strategies that boosted sales. Proven ability to optimize inventory management, ensuring stock availability while minimizing shrinkage. Strong multitasking and organizational efficiency.
Overview
16
16
years of professional experience
Work History
Manager
CVS Pharmacy
04.2020 - Current
- Oversaw daily store operations, ensuring compliance with CVS policies and procedures.
- Managed inventory levels, optimizing stock availability and minimizing shrinkage.
- Developed training programs for new staff, enhancing team performance and customer service skills.
- Implemented promotional strategies to boost sales and improve customer engagement.
Lead Certified Pharmacy Technician
CVS Pharmacy
07.2010 - 04.2020
- Supervised daily pharmacy operations, ensuring compliance with regulations and safety protocols.
- Trained and mentored junior technicians in medication dispensing and inventory management.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Managed medication inventory levels, optimizing stock to meet patient needs effectively.
Education
High School Diploma -
Rye Cove High School
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Financial records oversight
- Time management
Timeline
Manager
CVS Pharmacy
04.2020 - Current
Lead Certified Pharmacy Technician
CVS Pharmacy
07.2010 - 04.2020
High School Diploma -
Rye Cove High School