Tabatha Foster
Cardinal
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
9
9
years of professional experience
Work History
Server
Nooners
Gloucester
10.2023 - 02.2025
- Prepared drinks according to standard recipes.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Trained new employees on restaurant procedures and plating techniques.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked food before serving it to customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
- Greeted customers, answered questions and recommended specials to increase profits.
- Filled condiments and napkin containers during slack periods.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Stayed informed about daily specials, new menu items, promotions.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Captain Georges
Williamsburg
01.2016 - 08.2023
- Checked food before serving it to customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Prepared checks, itemizing total meal costs and taxes.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Provided exceptional service to high volume of daily customers.
- Filled condiments and napkin containers during slack periods.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Trained new employees on restaurant procedures and plating techniques.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
GED -
Middlesex High School
Saluda, VA06-2005
Skills
- Team member support
- Exceptional customer service
- Supply restocking
- Order management
- Customer service
- Maintain inventory
- Proficient Computer User
- Positive and professional
- Multitasking and organization
- Professional appearance
- Strong work ethic
Timeline
Server
Nooners
10.2023 - 02.2025
Server
Captain Georges
01.2016 - 08.2023
GED -
Middlesex High School