Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Tabitha A. Smith

Warrenton

Summary

Knowledgeable Front End Manager enthusiastic about building high-performance teams. 27 years of leadership experience. Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring 27 years of experience to dynamic new position.

Overview

28
28
years of professional experience

Work History

Front End Manager

Great American/Western Sizzlin Buffet
01.1996 - Current
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Maintained strong customer relations and effective customer service standards.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Coached employees through day-to-day work and complex problems.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Prepared weekly employee work schedules to meet operational needs.
  • Evaluated employee performance and made recommendations for improvements.
  • Motivated employees to perform at peak productivity with morale-boosting programs.
  • Recorded financial transactions and performed account reconciliations.

Education

High School Diploma -

Fauquier High School
Warrenton, VA
06.1986

Skills

  • Goals and Performance
  • Financial Recordkeeping
  • Flexible Work Schedule
  • Motivational Leadership
  • Problem Anticipation and Resolution
  • Effective Working Relationships
  • Opening and Closing Procedures
  • Maintaining Clean Work Areas
  • Staff Supervision
  • Evaluate Performance
  • Proper Staffing
  • Problem-Solving Skills
  • Credit and Cash Transactions
  • Front-End Support
  • Schedule Management
  • Employee Performance Evaluations

Timeline

Front End Manager

Great American/Western Sizzlin Buffet
01.1996 - Current

High School Diploma -

Fauquier High School

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Tabitha A. Smith