Tahir Mehboob
Ashburn
Summary
Accomplished professional with expertise in cash register operation and customer transactions at Circle K Gas Station. Demonstrated exceptional work task prioritization and resolving discrepancies, enhancing customer satisfaction. Efficiently managed high call volumes, supporting over 50 daily inquiries with positivity. Proven ability to improve business processes and maintain organized environments, driving success in administrative roles.
Overview
31
31
years of professional experience
Work History
Cashier
Circle K Gas Station/ Sunoco A- Plus Gas Station
Ashburn
03.2019 - 04.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Assisted customers in completing purchases, locating items, and enrolling in reward programs to improve customer satisfaction.
- Responded to inquiries about store policies and resolved customer concerns to ensure a positive shopping experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Arranged front lane displays to create a more inviting shopping environment.
Telephone Operator
PTCL Satellite Town Exchange
Rawalpindi
05.1996 - 12.2014
- Managed 50 calls per day, ensuring professionalism and an upbeat tone to enhance customer experience.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Facilitated connections between callers and appropriate professionals or departments, improving communication flow.
- Directed incoming calls to internal personnel and departments, ensuring efficient routing to best-qualified team.
- Maintained accurate records of calls placed and received.
- Calculated and quoted charges for services such as person-to-person and international calls.
- Executed various clerical tasks, including sorting incoming mail, restocking office supplies, and typing important documents.
Administrative Clerk
GHQ
Rawalpindi
07.1992 - 09.2000
- Greeted and assisted customers to create a welcoming environment.
- Coordinated and maintained office organization to ensure efficient and professional facilities.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Generated documents necessary for internal meetings.
- Provided direction, support and ongoing feedback to staff.
- Developed improvements in business reporting capabilities to support training processes and track district goals.
Education
Bachelor of Arts - Liberal Arts And Social Sciences
Federal Boys College
Rawalpindi06.1994
Skills
- Cash Register Operation
- Inventory Stocking
- Work Task Prioritization
- Customer Transactions
- Resolving Discrepancies
- Bagging and Packaging
Languages
- Urdu
- English
- Punjabi
Timeline
Cashier
Circle K Gas Station/ Sunoco A- Plus Gas Station
03.2019 - 04.2023
Telephone Operator
PTCL Satellite Town Exchange
05.1996 - 12.2014
Administrative Clerk
GHQ
07.1992 - 09.2000
Bachelor of Arts - Liberal Arts And Social Sciences
Federal Boys College