Experienced in customer service, point of sale, product sorting, and shipment. Additionally, familiar with the regulations governing transportation. Good documentation, planning, and problem-solving abilities. Hardworking and dependable team player.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Michael's Arts & Crafts Store
Manassas
07.2025 - Current
Processed customer transactions using point-of-sale systems.
Monitored the sales floor to identify customers in need of assistance.
Sorted through merchandise, and replenished shelves.
Utilized store applications such as MARTI and Manhattan to identify products and accomplish online orders.
Handled custom fabric orders for customers.
Packaged and prepared shipments.
Ground Transportation Operator
United States Air Force, USAF
Clovis
07.2016 - 02.2022
Adhered to all established operational and safety procedures with every route.
Completed routes smoothly to maximize productivity and minimize delays.
Collected, secured, and transported passengers and cargo equipment.
Drove material handling equipment and government-owned vehicles in all types of weather conditions.
Identified appropriate travel routes in accordance with applicable traffic, bulk cargo transportation laws, regulations, protocols, and guidelines.
Guaranteed safe and on-time passenger arrival by closely monitoring passenger and route safety.
Chief Dispatcher
United States Air Force, USAF
Clovis
10.2020 - 01.2021
Managed a small team.
Oversaw dispatch operations to maintain safety and compliance standards.
Assigned and monitored daily tasks for dispatchers.
Reviewed daily dispatch logs for discrepancies, workday history, and mission information.
Became the main point of contact for flight and ground missions.
Collaborated with multiple military units to ensure optimal resource utilization.
Education
Associate of Applied Science - Transportation
Community College of The Air Force
Montgomery, AL
10-2019
Bachelor of Science - Graphic Information Technology
Arizona State University
Mesa
Skills
OMNI
Point of sale
Fabric trim
Customer service
Merchandise packing and shipment
Offloading merchandise truck
Equipment chaining
Safety protocol adherence
Route planning expertise
Vehicle maintenance
Critical thinking
Friendly, positive attitude
Assisted military personnel with loaning vehicles
Transported high-ranking military personnel
Managed various cargo and personnel operations
Handled highly priced cargo and equipment
Timeline
Retail Sales Associate
Michael's Arts & Crafts Store
07.2025 - Current
Chief Dispatcher
United States Air Force, USAF
10.2020 - 01.2021
Ground Transportation Operator
United States Air Force, USAF
07.2016 - 02.2022
Associate of Applied Science - Transportation
Community College of The Air Force
Bachelor of Science - Graphic Information Technology