Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amelia Moaney

Little Plymouth

Summary

Dynamic and results-driven professional with extensive experience in customer service and employee training at Hardee's. Proven ability to enhance team performance through effective leadership and active listening. Skilled in cash handling and maintaining accuracy, contributing to a positive customer experience and operational efficiency.

Professional trainer with strong background in team development and performance improvement. Adept at creating and implementing training programs that enhance team skills and operational efficiency. Reliable and adaptable, known for fostering collaborative environments and achieving high standards through team effort and dynamic problem-solving. Key skills include mentorship, training program development, and effective communication.

Overview

5
5
years of professional experience

Work History

Crew Trainer/Cashier

Hardee's
12.2024 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.

Crew Member

McDonald's
01.2023 - 11.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Increased customer satisfaction with prompt and accurate order taking..

Cashier

Bojangles
03.2020 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

General Studies

Central High School
Woodstock, VA
05-2025

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Active listening
  • Safe food handling

Timeline

Crew Trainer/Cashier

Hardee's
12.2024 - Current

Crew Member

McDonald's
01.2023 - 11.2024

Cashier

Bojangles
03.2020 - 07.2022

General Studies

Central High School
Amelia Moaney