Tamira Battista
Front Royal
Summary
Dedicated Clinical Medical Assistant with a solid record of optimizing clinic workflows and enhancing patient satisfaction. Proficient in electronic health records management, scheduling, and providing compassionate patient support, contributing to streamlined operations and improved care quality.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Valley Health Systems Urgent Care
Front Royal
05.2025 - Current
- Assisted healthcare providers with patient examinations and clinical procedures.
- Collected and documented vital signs and medical histories efficiently.
- Maintained accurate patient records within electronic health record systems.
- Coordinated patient appointments and managed scheduling to optimize clinic efficiency.
- Provided compassionate support to patients, fostering a positive clinical experience.
- Collaborated with medical staff to streamline office workflows and improve patient care.
- Ensured compliance with safety protocols and infection control standards consistently.
- Responded swiftly to emergent situations by following established protocols.
Certified Clinical Medical Assistant
National Spine and Pain Center
Winchester
04.2022 - 02.2025
- Sanitized, restocked, and organized exam rooms and medical equipment, ensuring optimal readiness for patient care.
- Utilized electronic health records software to input data accurately, facilitating smooth patient handoffs.
- Collected and documented patient medical information, including vital statistics and personal details.
- Coordinated appointment scheduling to improve patient flow and reduce wait times in the clinic.
- Educated patients on treatment plans and medication management thoroughly.
- Maintained accurate patient records in compliance with HIPAA guidelines.
- Collaborated with medical staff to streamline workflows and improve patient outcomes.
- Delivered compassionate support to patients during clinical visits, fostering a positive and reassuring experience.
Office Manager/Certified Clinical Medical Assistant
Spero
Winchester
05.2021 - 04.2022
- Managed daily office operations, ensuring smooth workflow and productivity.
- Coordinated schedules and meetings across departments for leadership and staff.
- Oversaw inventory management and ordered office supplies to ensure availability.
- Implemented efficient filing systems to organize documents and maintain accurate records.
- Assisted in budget preparation by systematically tracking office expenses.
- Developed training materials for effective onboarding of new employees.
- Fostered communication between teams to promote collaboration and improve workflow.
- Handled sensitive information discreetly, ensuring confidentiality of company documents and personnel records.
Office Manager/Certified Clinical Medical Assistant
Encompass Health Partners
Warrenton
03.2019 - 03.2021
- Managed daily office operations, enhancing productivity and collaboration among staff.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Coordinated schedules and meetings for leadership and staff, ensuring efficient communication across multiple departments.
- Provided exceptional customer service by addressing client inquiries through phone and email.
- Maintained accurate financial records through regular reconciliation of accounts payable and receivable.
- Oversaw inventory management by ordering office supplies to maintain adequate stock levels.
- Assisted in budget preparation by tracking office expenses and analyzing financial activities to support financial planning.
- Developed training materials for onboarding new employees while ensuring compliance with company policies.
Owner/Operator Manager/Hatha Yoga Instructor
Peaceful Energies
Front Royal
01.2000 - 03.2019
- Managed daily operations of holistic wellness center, ensuring compliance with health and safety regulations.
- Coordinated workshops promoting mindfulness and relaxation techniques for client well-being.
- Conducted staff training programs, boosting service quality and product knowledge.
- Executed business strategies for community engagement, fostering partnerships.
- Increased customer satisfaction through high-quality services and effective communication strategies.
- Resolved customer issues promptly, enhancing satisfaction and retention.
- Implemented quality assurance processes to maintain operational excellence and product standards.
- Conducted regular performance reviews, providing feedback to enhance team productivity and efficiency.
Medical Assistant/Certified Phlebotomy Technician
Valley Health System
Front Royal
03.1994 - 12.2013
- Obtained client medical histories, medication information, symptoms, and allergies for accurate records.
- Directed patients to exam rooms, providing information and preparing them for physician examinations to enhance patient experience.
- Assisted healthcare providers in patient examinations and procedures to enhance workflow efficiency.
- Ensured patient safety and comfort during examinations by addressing concerns and providing assistance.
- Built strong patient relationships through effective communication that fostered trust in quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment, ensuring optimal readiness for patient care.
- Managed patient records using electronic health record systems, ensuring accuracy and maintaining confidentiality of sensitive information.
- Scheduled appointments and coordinated follow-ups efficiently to optimize patient flow.
Education
Certified Health Coach - Nutrition
Institute of Integrative Nutrition
New York, NY05-2022
Certified Clinical Medical Assistant -
Lord Fairfax Community College
Middletown, VA05-2013
Ph.D. - Natural Health
Clayton College
Birmingham, AL03-2008
No Degree - Marketing, Fashion Merchandising
Johnson And Wales College
Providence, RI05-1990
High School Diploma -
North Stafford High School
Stafford, VA06-1989
Skills
- Vital sign monitoring
- Professionalism and ethics
- Inventory management
- Venipuncture expertise
- Immunization administration
- Specimen processing
- Clinical documentation
- Medical history recording
- Electronic health records management
- Healthcare software
- Clinical office operations
- Patient scheduling
- Laboratory testing assistance
- HIPAA compliance
- Medical terminology knowledge
- Adaptability and flexibility
- Time management efficiency
- Attention to detail
- Problem-solving abilities
- Communication skills
- Customer service excellence
- Care coordination
- Procedure assistance expertise
- Vital signs documentation
- Appointment coordination
- Healthcare workflow improvement
- Medical terminology
- Customer relationship management
- Clinical procedures knowledge
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Patient intake process
- Sterile technique
- Maintaining confidentiality
- Medical records confidentiality
- Insurance verification
Certification
- Certified Phlebotomy Technician (CPT), National Healthcareer Association (NHA)
- Certified Health Coach, Institute for Integrated Health
- Certified Clinical Medical Assistant (CCMA), National Healthcareer Association (NHA)
References
Available upon request.
Timeline
Certified Clinical Medical Assistant
Valley Health Systems Urgent Care
05.2025 - Current
Certified Clinical Medical Assistant
National Spine and Pain Center
04.2022 - 02.2025
Office Manager/Certified Clinical Medical Assistant
Spero
05.2021 - 04.2022
Office Manager/Certified Clinical Medical Assistant
Encompass Health Partners
03.2019 - 03.2021
Owner/Operator Manager/Hatha Yoga Instructor
Peaceful Energies
01.2000 - 03.2019
Medical Assistant/Certified Phlebotomy Technician
Valley Health System
03.1994 - 12.2013
Certified Health Coach - Nutrition
Institute of Integrative Nutrition
Certified Clinical Medical Assistant -
Lord Fairfax Community College
Ph.D. - Natural Health
Clayton College
No Degree - Marketing, Fashion Merchandising
Johnson And Wales College
High School Diploma -
North Stafford High School