Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Schroeder

Louisa

Summary

Professional with experience in administrative support and customer service, adept at managing front desk operations and ensuring compliance with organizational policies. Responsibilities included greeting visitors, answering phone inquiries, and coordinating meeting logistics, which facilitated efficient office operations. Demonstrated attention to detail through thorough evaluation of applications and customer accounts, contributing to risk assessment and documentation management. Effective communication skills utilized to resolve conflicts and provide assistance to team members, enhancing overall office productivity.

Overview

39
39
years of professional experience

Work History

Underwriting Service Assistant

State Farm
Bloomington
08.1986 - 07.2025
  • Evaluated new applications for completeness and accuracy while ensuring compliance with company policies.
  • Generated reports summarizing findings from reviews of customer information for management review.
  • Conducted research on applicants' financial backgrounds, credit scores, and other relevant details to assess risk levels.
  • Performed detailed analysis of customer accounts in order to identify potential risks or discrepancies in coverage.

Secretary

UVA Law School
Charlottesville
10.1989 - 04.1990
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Coordinated meeting logistics such as room reservations and catering services.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.
  • Provided administrative support to the Office Manager and other staff members.
  • Operated office equipment such as photocopiers, scanners, and fax machines.

Education

High School Diploma -

Louisa County High School
Mineral, VA
06-1984

Some College (No Degree) - Clerical

Piedmont Community College, Charlottesville, VA
Charlottesville, VA

Skills

  • Risk assessment
  • Data analysis
  • Regulatory compliance
  • Customer account evaluation
  • Documentation management
  • Attention to detail
  • Effective communication
  • Problem solving
  • Time management
  • Team collaboration
  • Administrative support
  • Customer service
  • Conflict resolution
  • Financial research

Timeline

Secretary

UVA Law School
10.1989 - 04.1990

Underwriting Service Assistant

State Farm
08.1986 - 07.2025

High School Diploma -

Louisa County High School

Some College (No Degree) - Clerical

Piedmont Community College, Charlottesville, VA
Tammy Schroeder