Tamra Howard
Mechanicsville
Summary
Dynamic leader with a solid background in operational management and effective communication. Skilled in financial oversight and compliance adherence, consistently fostering strong relationships within the community to drive program success and enhance service delivery.
Overview
29
29
years of professional experience
Work History
Center Director
Learning Care Group-Childtime
Mechanicsville
03.2007 - Current
- Oversee daily operations of center, ensuring smooth functioning and safety compliance.
- Managed scheduling and staffing to meet program needs effectively.
- Maintained accurate records of attendance and incident reports.
- Facilitated team meetings to discuss program improvements and challenges.
- Provided guidance on professional development opportunities for staff members.
- Engaged in community outreach initiatives aimed at increasing awareness about services offered by the center.
- Oversee recruitment, hiring, training and supervision of staff members.
- Hired and coached staff on all center policies and procedures to effectively handle full roster of children.
- Ensured compliance with applicable laws, regulations and policies regarding personnel management, health and safety standards.
- Developed and deepened relationships with center children and families.
- Conducted regular staff meetings to discuss department objectives and goals.
- Monitored financial performance of the organization against established targets.
- Delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Office Manager
Carpet America
Mechanicsville
01.1997 - 02.2007
- Managed daily office operations and maintained organized workspaces.
- Coordinated appointments and meetings for staff and executives.
- Oversaw inventory management of office materials and equipment.
- Trained new employees on office procedures and software systems.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided administrative support to management team including preparing reports and presentations.
- Organized company events including holiday parties, team building activities .
- Communicated with vendors to negotiate contracts and service agreements.
- Covered the sales floor during peak hours.
- Developed reltionships with local home builders
Education
High School Diploma -
Lee-Davis High School
Mechanicsville, VACertificate in ECE - Early Childhood Education
J. Sargeant Reynolds Community College
Richmond, Virginia, VASkills
- Operational management
- Staff recruitment
- Program development
- Compliance adherence
- Financial oversight
- Community outreach
- Conflict resolution
- Effective communication
- Budget management
- Student and family relations
- Emergency response
- Team building
- Parent communication
- Staff evaluations
- Licensing requirements
- Hiring and onboarding
- Multitasking capacity
Timeline
Center Director
Learning Care Group-Childtime
03.2007 - Current
Office Manager
Carpet America
01.1997 - 02.2007
High School Diploma -
Lee-Davis High School
Certificate in ECE - Early Childhood Education
J. Sargeant Reynolds Community College