Tanequea Edmonds
South Hill
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit client needs and promote optimal quality of life. Specializing in mental health.
Overview
10
10
years of professional experience
Work History
Case Manager
Jewish Family Service of Tidewater
06.2021 - Current
- Maintains clients’ records by reviewing case notes; logging events and progress
- Managed cases of adult clients receiving social or community service support.
- Provide Financial Management
- Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort
- Coordinated with different service providers to meet clients' individual needs.
Customer Service Representative
Apple
06.2018 - 02.2021
- In bound and out bound customer service
- Technical support
- Device set up
- Billing issues
- Account management
- Call quality analyst
Dialysis Technician
Liberty Dialysis South Hill
09.2014 - 03.2019
- Dialysis Technicians include priming the dialyzer with saline and heparinized solution in order to prepare the machine for use, and recording the patient's pre-dialysis weight, temperature, blood pressure, pulse rate, and respiration rate
- Initiate and Terminate treatment while maintaining vitals during treatment
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Education
Bachelor of Science - Social Work
Liberty University
Lynchburg, VA05-2027
High School Diploma - General Studies
Valley High High School
Sacramento, CA05.2001
Skills
- Patient support
- Individualized counseling
- Decision-making
- Organization and multitasking
- Verbal and written communication
- Client advocacy
- Disability awareness
- Behavioral support
- Computer literacy
- Scheduling appointments
- Financial recordkeeping
Timeline
Case Manager
Jewish Family Service of Tidewater
06.2021 - Current
Customer Service Representative
Apple
06.2018 - 02.2021
Dialysis Technician
Liberty Dialysis South Hill
09.2014 - 03.2019
High School Diploma - General Studies
Valley High High School
Bachelor of Science - Social Work
Liberty University
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