Tanicha Thomas
Ruther Glen,VA
Summary
Versatile, possessing first-rate communication skills and personable demeanor demonstrated across 5 years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Coordinator
Mary Washington Healthcare
01.2024 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Enhanced communication within the team through regular meetings and detailed reporting.
Medical Assistant
Virginia Hospital Center
06.2023 - 01.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant Supervisor
Advanced Spine And Pain Center
06.2022 - 05.2023
- Coordinate with other healthcare professionals to ensure seamless patient care and operational efficiency.
- Manage inventory of medical supplies and equipment, ensuring adequate stock and proper maintenance.
- Oversee patient scheduling, ensuring timely and accurate appointment bookings.
- Monitor and ensure adherence to clinical protocols and standards by all medical assistants.
- Assist with complex patient care issues, including triage and patient assessments as necessary.
- Maintain a high level of clinical competency and serve as a resource for medical assistants
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
Education
High School Diploma -
North Stafford High School
05.2018
Skills
- Schedule Coordination
- Administrative Support
- Document Management
- Expense Reporting
- Organizational Skills
- Medical Billing
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Billing and Coding Specialist (CBCS) - National Healthcareer Association (NHA).
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Office Coordinator
Mary Washington Healthcare
01.2024 - Current
Medical Assistant
Virginia Hospital Center
06.2023 - 01.2024
Medical Assistant Supervisor
Advanced Spine And Pain Center
06.2022 - 05.2023
High School Diploma -
North Stafford High School
- Basic Life Support (BLS) - American Heart Association.
- Certified Billing and Coding Specialist (CBCS) - National Healthcareer Association (NHA).
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
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