Tanicha Thomas
Ruther Glen
Summary
Positive and driven individual with talent for managing healthcare operations and fostering collaborative work environment. Possesses solid understanding of patient care coordination and administrative efficiency, with proven ability to streamline processes. Committed to maximizing clinic performance and providing exceptional patient experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Clinic Manager
PACS Urgent Care
03.2025 - 07.2025
- Coordinated daily clinic operations to enhance patient flow and improve service delivery.
- Managed staff schedules, ensuring optimal coverage and efficient workflow throughout the clinic.
- Implemented process improvements that streamlined patient intake procedures and reduced wait times.
- Oversaw inventory management, optimizing supply levels to meet clinic demands without excess waste.
- Resolved patient concerns promptly, enhancing overall satisfaction and promoting a positive clinic environment.
Office Coordinator
Mary Washington Healthcare
01.2024 - 03.2025
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Enhanced communication within the team through regular meetings and detailed reporting.
Medical Assistant
Virginia Hospital Center
06.2023 - 01.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Education
High School Diploma -
North Stafford High School
Stafford05.2018
Bachelor of Science - Nursing
Germanna Community College
Locust Dale, VA10-2026
Skills
- Schedule Coordination
- Administrative Support
- Document Management
- Expense Reporting
- Organizational Skills
- Medical Billing
- Medical terminology expertise
- Microsoft Office
- Scheduling and calendar management
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Billing and Coding Specialist (CBCS) - National Healthcareer Association (NHA).
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Assistant Clinic Manager
PACS Urgent Care
03.2025 - 07.2025
Office Coordinator
Mary Washington Healthcare
01.2024 - 03.2025
Medical Assistant
Virginia Hospital Center
06.2023 - 01.2024
High School Diploma -
North Stafford High School
Bachelor of Science - Nursing
Germanna Community College
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