Mark McBride
Axton
Summary
Professional firearms specialist with solid background in inventory management, sales, and customer service. Strong focus on team collaboration and adaptability to changing needs. Reliable in ensuring compliance with safety regulations and proficient in handling and maintaining firearms. Known for effective communication skills and results-driven approach.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full time position that offers interpersonal skills, excellent time management and problem solving skills.
Overview
8
8
years of professional experience
Work History
Firearms Lead
Rural King
03.2022 - Current
- Coordinated special orders for hard-to-find items or customized purchases upon client request.
- Assisted with inventory management for improved product availability and streamlined store operations.
- Enhanced customer satisfaction by providing knowledgeable advice on firearms selection and usage.
- Assisted customers with warranty claims, ensuring prompt resolution of issues while maintaining high levels of satisfaction.
- Developed strong relationships with customers through trust-building interactions and consistent follow-up communications.
- Implemented safety protocols during transactions, ensuring secure handling of firearms at all times.
- Employed upselling techniques to promote sales revenue growth and present customers with complete package supporting main purchases.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Conducted thorough background checks to ensure the safety of customers and compliance with regulations.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided personalized assistance to shoppers with special needs or requests, enhancing their retail experience significantly.
- Balanced multiple priorities effectively while working under tight deadlines in a fast-paced retail setting.
- Maintained a clean, organized, and visually appealing retail environment to attract and retain customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Established clear expectations for team members, leading to improved accountability and performance levels.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Managed team schedules, department projects and quality assurance.
Line Worker
Applied Felts
11.2016 - 07.2022
- Assembled and installed products on production lines according to established guidelines.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Assembled products according to changing daily work orders and specific customer needs.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
- Trained new employees on production line machinery for maximum output and safety.
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Used equipment properly to avoid workplace hazards or injuries.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
Education
No Degree - HVAC Installation And Repair
Patrick Henry Community College
Martinsville, VASkills
- Weapon maintenance
- Firearms training
- Federal regulations compliance
- Merchandising displays
- POS system operation
- Background checks
- Product demonstrations
- Ammunition handling
- Firearms licensing
- Gun safety
- Shipping and receiving
- Customer follow-up
- Store maintenance
- Security awareness
- Teamwork
- Friendly and helpful
- Customer service
- Honest and dependable
- Time management
- Multitasking
- Active listening
- Decision-making
- Cash handling
- Goal driven
Timeline
Firearms Lead
Rural King
03.2022 - Current
Line Worker
Applied Felts
11.2016 - 07.2022
No Degree - HVAC Installation And Repair
Patrick Henry Community College
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