Tanya P. Ricks

• Built a $35 million commercial loan portfolio through strategic business development, referral partner cultivation, and relationship expansion with business owners, investors, and community leaders.
• Lead commercial banking growth initiatives across the Richmond and Tricities market, delivering customized lending, deposit, and treasury management solutions to privately held businesses.
• Serve as a trusted advisor to clients, providing consultative financial guidance that supports business growth, succession planning, and long-term financial objectives.
• Generate new commercial relationships through proactive calling efforts, networking, community involvement, and centers-of-influence partnerships.
• Collaborate with internal partners to deliver comprehensive banking solutions while maintaining strong credit quality and client satisfaction.
• Represent the bank throughout the community, strengthening brand visibility and developing strategic relationships that support market growth.

• Led commercial and small business banking activities across Central Virginia, managing an $81 million loan portfolio consisting of more than 260 relationships.

• Consistently generated new commercial lending, deposit, and treasury management opportunities through strategic business development efforts.

• Built and maintained trusted relationships with business owners, professional service firms, municipalities, and community stakeholders.

• Conducted financial analysis, credit underwriting, loan structuring, and portfolio management while maintaining strong credit quality standards.

• Achieved and maintained zero 30-day delinquencies through proactive portfolio monitoring and relationship management.

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• Served as a key ambassador for the bank through active community involvement and professional networking initiatives.

• Directed branch and market operations while leading sales, service, and business development initiatives.

• Consistently exceeded production and revenue goals through team development, coaching, and performance management.

• Originated and approved consumer and business lending relationships while expanding deposits and fee-based services.

• Developed high-performing teams focused on client service excellence and consultative sales practices.

• Mentored emerging leaders and supported succession planning efforts throughout the organization.

• Built relationships with local businesses and community organizations to drive market growth and brand awareness.

• Supervised daily teller operations, cash management, audit functions, and branch balancing procedures.

• Provided coaching and operational leadership to frontline staff while ensuring compliance and service excellence.