Bilingual professional with a strong work ethic and exceptional customer service skills. Focused on guest engagement and maintaining high cleanliness standards to enhance customer satisfaction.
Overview
2009
2009
years of professional experience
Work History
Server / Bartender
Jalisco's Authentic Mexican Restaurant
Front Royal, VA
2015 - 2022
Provided excellent customer service to enhance dining experience.
Assisted in menu knowledge to recommend dishes effectively.
Processed orders accurately using point-of-sale systems.
Maintained cleanliness and organization of dining area.
Monitored table settings and replenished supplies as needed.
Resolved customer complaints promptly to ensure satisfaction.
Served food and beverages promptly with focused attention to customer needs.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Housekeeper
Fairfield By Marriott
Strasburg, VA
2011 - 2015
Performed daily cleaning tasks, ensuring high standards of cleanliness and guest satisfaction.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Disposed of trash and recyclables each day to avoid waste buildup.
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Laundry Associate
FDR Laundry Services
Front Royal, VA
01.2008 - 03.2009
Operated industrial washing and drying machines to ensure timely processing of laundry items.
Washed and pressed hospital bed linens
Maintained cleanliness and organization of work area to comply with safety standards and hygiene regulations.
Maintained a clean and organized work environment for optimal efficiency and safety.