Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tasha Clemons

Boykins

Summary

Dedicated postmaster with proven expertise in customer service and effective communication. Skilled in budget management and training staff to ensure operational efficiency.

Overview

6
6
years of professional experience

Work History

Postmaster

USPS
Rocky Mount
12.2023 - Current
  • Managed customer inquiries regarding postal services and packages.
  • Sorted and distributed incoming mail to appropriate routes and departments.
  • Assisted in maintaining accurate records of incoming and outgoing mail.
  • Collaborated with team members to ensure timely delivery of services.
  • Trained new staff on standard operating procedures for mail handling.
  • Monitored inventory levels of mailing supplies and requested replenishment as needed.
  • Performed daily opening and closing procedures of the post office.
  • Assisted in the hiring and training of new employees.
  • Maintained financial records, including budgets, expenditures, and income.
  • Ensured compliance with safety regulations when handling hazardous materials or equipment.
  • Communicated postal laws and regulations.
  • Prepared reports on operational activities for upper management review.
  • Responded to customer inquiries regarding postal services, pricing, and package tracking.
  • Provided customer service to patrons of the post office.
  • Provided support during peak times such as holidays or special events requiring additional staffing resources.
  • Managed relationships with vendors to maintain quality supplies at competitive prices.
  • Processed payments from customers using credit cards or other payment methods.
  • Developed strategies to improve efficiency within the post office's operations.
  • Implemented measures to reduce operational costs while maintaining quality standards.
  • Evaluated employee performance, offering feedback on areas needing improvement.
  • Supervised and coordinated postal facility's operational, management, and supportive services.
  • Reviewed employees' work schedules and attendance prior to submission to payroll department.

Postmaster

USPS
Roanoke Rapids
01.2023 - 12.2023
  • Performed daily opening and closing procedures of the post office.
  • Assisted in the hiring and training of new employees.
  • Provided support during peak times such as holidays or special events requiring additional staffing resources.
  • Managed relationships with vendors to maintain quality supplies at competitive prices.
  • Evaluated employee performance, offering feedback on areas needing improvement.
  • Supervised and coordinated postal facility's operational, management, and supportive services.
  • Reviewed employees' work schedules and attendance prior to submission to payroll department.

Postmaster

USPS
Rich Square
10.2021 - 01.2023
  • Sorted and distributed incoming mail to appropriate routes and departments.
  • Managed customer inquiries regarding postal services and packages.
  • Assisted in maintaining accurate records of incoming and outgoing mail.
  • Collaborated with team members to ensure timely delivery of services.
  • Maintained financial records, including budgets, expenditures, and income.
  • Communicated postal laws and regulations.
  • Prepared reports on operational activities for upper management review.

Labor Relations Specialist

USPS
Richmond
08.2019 - 10.2021
  • Assisted in resolving employee grievances and disputes within the organization.
  • Participated in training sessions focused on labor relations policies and procedures.
  • Coordinated communication between management and union representatives effectively.
  • Conducted research on labor laws to provide informed recommendations to staff.
  • Helped prepare materials for labor management meetings and discussions.
  • Collaborated with HR to ensure compliance with collective bargaining agreements.
  • Assessed employee grievances, investigated complaints, and determined appropriate action in accordance with company policies and procedures.
  • Conducted arbitration proceedings between employers and employees or their representatives to resolve labor disputes.

Education

Master of Science - Theology

Bible Faith Global International
Franklin, VA
08-2024

Master of Arts - Cross Categorical Special Education

Regent University
Virginia Beach, VA
05-2010

Bachelor of Science - Business Administration Concentration in Accountin

St Pauls College
Lawrenceville, VA
05-2003

Skills

  • Customer service
  • Record keeping
  • Budget management
  • Labor relations
  • Effective communication
  • Problem solving
  • Team collaboration
  • Time management
  • Policy compliance
  • Professional demeanor
  • Deadline oriented
  • Problem-solving aptitude

Affiliations

  • Member of Community Fellowship Church of Deliverance, Capron, VA
  • Member of Gamma Alpha Delta Zeta, Franklin, VA
  • Master Facilitator for USPS
  • Former PTO President of Southampton Middle School
  • Former President of Greenville Education Association
  • Former Girl Scout Troop Leader

Timeline

Postmaster

USPS
12.2023 - Current

Postmaster

USPS
01.2023 - 12.2023

Postmaster

USPS
10.2021 - 01.2023

Labor Relations Specialist

USPS
08.2019 - 10.2021

Master of Science - Theology

Bible Faith Global International

Master of Arts - Cross Categorical Special Education

Regent University

Bachelor of Science - Business Administration Concentration in Accountin

St Pauls College
Tasha Clemons