Tashara Moore
Richmond
Summary
Dependable office assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
5
5
years of professional experience
Work History
Human Services Assistant
Department Of Social Services
05.2024 - Current
- Enhanced client well-being by providing comprehensive support and coordinating with other service providers.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained high-quality service standards with consistent adherence to company policies and procedures.
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
Administrative Assistant
Virginia Commonwealth University, VCU
11.2022 - 03.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Cashier/Office Administrative Assistant
Elizabeth River Recycling Inc.
06.2021 - 10.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Costumer Service Representative
Conduent Business Services
03.2019 - 05.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Granby High School
Norfolk, VA06.2019
Skills
- Cooperative Attitude
- Cleaning and Sanitizing
- Staff Supervision
- Cash Handling
- Payment Processing
- Customer Transactions
references
Katherine conner (757-775-8290)
Helene Vango (804-828-6200) work number
Timeline
Human Services Assistant
Department Of Social Services
05.2024 - Current
Administrative Assistant
Virginia Commonwealth University, VCU
11.2022 - 03.2024
Cashier/Office Administrative Assistant
Elizabeth River Recycling Inc.
06.2021 - 10.2022
Costumer Service Representative
Conduent Business Services
03.2019 - 05.2021
High School Diploma -
Granby High School
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