Tashara Townsend
Henrico
Summary
Accomplished and energetic with a solid history of achievement in the food service industry. Motivated leader with strong organizational and prioritization abilities. Proactive with history of success managing operations, building teams, and equipping associates with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant General Manager
EAT Restaurant Partners
2023.10 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Hospitality Manager - Events
Top Golf
2020.01 - 2023.01
- Networking to build relationships with vendors and suppliers and attract new customers
- Ensuring that events comply with insurance, health and safety standards
- Overseeing servers, kitchen staff, cleaning crews and other workers who will set up for, work during or clean up after the event
- Creating schedules of all activities for staff to follow during events
- Handling problems that arise to help the event go off smoothly.
Front of House Manager
The Boathouse
2019.09 - 2019.12
- Deliver the professional greeting of clients and visitors, to the highest standards
- See that all employees current and new are trained and knowledgeable of new menu items and changes
- Maintain dining room's appearance
- Counting and recording petty cash and assuring all deposits are correct and deposited at the end of the night.
Service Manager
TGI Friday's
2018.02 - 2019.09
- Oversee the training and development of new employees as well as the server schedule
- Handle drawers and petty cash.
Outlets Supervisor
Embassy Suites by Hilton Charlo
2016.06 - 2017.03
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Maintain scheduling and event calendars
- Supervise staff and provide training and orientation to new staff
- Ensure guest satisfaction with food and overall experience.
Pantry Chef
Bravo Cucina Italiana
2015.08 - 2016.06
- Check the quality of raw or cooked food products to ensure that standards are met
- Monitor sanitation practices
- Inspect supplies, equipment, or work areas to ensure conformance to established standards
- Determine how food should be presented and create decorative food displays
- Record production or operational data on specified forms.
Food Outlet Manager
The National Whitewater Center
2013.07 - 2015.10
- Check the quantity and quality of received products
- Supervise or coordinate activities of cooks or workers engaged in food preparation
- Demonstrate new cooking techniques or equipment to staff
- Prepare and cook foods of all types, either on a regular basis or for special guests or functions
- Plan, direct, and supervise the food preparation or cooking activities of multiple kitchens.
Cook
Belmont Abbey College
2014.02 - 2015.01
- Perform food preparation tasks, such as making sandwiches, carving meats, making soups or salads, baking breads or desserts, and brewing coffee or tea
- Plan work on orders so that items served together are finished at the same time
- Perform general cleaning activities in kitchen and dining areas.
Education
Bachelor of Science in Food Service Management -
Johnson & Wales University
11.2015
Skills
- Training
- Strategic Planning
- Restaurant Experience
- Leadership
- Microsoft Office
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
Certification
ServSafe Food Protection Manager, 06/01/19, 06/01/24
Additional Information
Skills
Fast learner Hard worker
Communicates well with others
Ability to work in hostile situations
Very creative
Timeline
Assistant General Manager
EAT Restaurant Partners
2023.10 - Current
Hospitality Manager - Events
Top Golf
2020.01 - 2023.01
Front of House Manager
The Boathouse
2019.09 - 2019.12
Service Manager
TGI Friday's
2018.02 - 2019.09
Outlets Supervisor
Embassy Suites by Hilton Charlo
2016.06 - 2017.03
Pantry Chef
Bravo Cucina Italiana
2015.08 - 2016.06
Cook
Belmont Abbey College
2014.02 - 2015.01
Food Outlet Manager
The National Whitewater Center
2013.07 - 2015.10
Bachelor of Science in Food Service Management -
Johnson & Wales University
ServSafe Food Protection Manager, 06/01/19, 06/01/24
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