Tatiana McCall
Fairfax
Summary
Highly motivated Assistant Property Manager who demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Always eager to contribute to team success, further develop professional skills, and consistently brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Assistant Property Manager
Gates Hudson & Associates Inc.
03.2025 - Current
- Excelled under a property management takeover by using my leadership skills to promote into an Assistant Manager position within 6 months of this transition.
- Conducted tours of available apartments, highlighting features and amenities.
- Processed move-outs by completing final walkthrough's, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Monitored rent collections and assisted in financial reporting for property management.
- Followed up on delinquent tenants and coordinated collection procedures.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Used CRM systems such as Yardi, Realpage, and CRM Voyager.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
Leasing Consultant
Jefferson Apartment Group
12.2024 - 03.2025
- Prepared and managed lease agreements, ensuring accurate and timely collection of deposits and rents.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Coordinated activities between management staff, vendors, contractors and government agencies as needed.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
- Identified opportunities for improving efficiency in rental operations through process improvement initiatives.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Adapted under a property management takeover.
Senior Leader Sales Consultant
Kazi/Wolffe Incorporated
05.2023 - 07.2024
- Advanced team members to leadership roles through targeted coaching and mentorship.
- Oversaw organizational management and team activities.
- Established valuable connections through targeted marketing efforts with major telecom companies.
- Progressed rapidly into higher management responsibilities.
- Identified areas of risk and developed corrective action plans accordingly.
- Introduced new products or services based on extensive market research findings that addressed customer needs effectively.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
Registrar
District of Columbia Public Schools
09.2022 - 05.2023
- Assisted students, staff, and families with enrollment processes while coordinating appointments efficiently.
- Maintained accurate records while organizing sealed documents.
- Compiled data concerning student demographic details, enrollment paperwork, and classroom specifications adhering to standard protocols.
- Organized events such as orientations or open houses aimed at prospective students.
- Provided support in resolving registration-related inquiries, ensuring high levels of customer satisfaction.
- Collaborated with school administration to align enrollment practices with district policies and regulations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Ensured accurate student records by diligently maintaining and updating information in the database.
Petcare/Cashier/Stocker
Petsmart
07.2022 - 09.2022
- Ensured compliance with established feeding procedures and documentation.
- Handled various payment methods seamlessly during customer checkout.
- Handled product transfer and efficiently shelved items within the store.
- Handled diverse customer inquiries, demands, and feedback in-store.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Diploma -
Spoto Highschool
Riverview, FLCosmetic Scool -
Paul Mitchell The School
Tyson's Corner, VASkills
- Property Management
- Recruiting
- Conflict Resolution
- Data Management
- Leasing and sales
- RealPage & Yardi CRM
- Telecommunications
- Training and mentoring
- Administrative support
- Business processes and procedures
- Fair housing compliance
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Assistant Property Manager
Gates Hudson & Associates Inc.
03.2025 - Current
Leasing Consultant
Jefferson Apartment Group
12.2024 - 03.2025
Senior Leader Sales Consultant
Kazi/Wolffe Incorporated
05.2023 - 07.2024
Registrar
District of Columbia Public Schools
09.2022 - 05.2023
Petcare/Cashier/Stocker
Petsmart
07.2022 - 09.2022
Cosmetic Scool -
Paul Mitchell The School
Diploma -
Spoto Highschool