Tatiyuana Michael
Emporia
Summary
Certified Clinical Medical Assistant with strong clinical skills and commitment to patient care. Prepared to support healthcare teams with diagnostic procedures, phlebotomy, and patient assessments. Known for collaboration and adaptability in fast-paced environments. Reliable with focus on achieving optimal patient outcomes and enhancing team efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
Emporia, VA
04.2023 - Current
- Achieved high levels of customer satisfaction through friendly greetings and attentive service. Streamlined cash handling processes for efficiency. Maintained a pristine work area to enhance overall customer experience.
- Trained new cashiers on operational procedures and best practices for efficiency.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
Dollar General
Emporia, VA
08.2022 - 01.2023
- Achieved high customer satisfaction through effective greetings and welcoming practices. Streamlined cash handling processes for efficiency. Enhanced store appearance through diligent cleaning efforts. Promoted a positive team dynamic and respectful customer interactions.
Cashier
Hardee's
Emporia, VA
10.2016 - 01.2017
- Oversaw customer interactions to ensure satisfaction and efficient order processing. Managed cash handling procedures to maintain financial accuracy. Cultivated a positive atmosphere through proactive engagement and cleanliness standards.
- Maintained clean and organized checkout area to enhance customer experience.
- Processed customer transactions accurately and efficiently using point-of-sale system.
Education
High school diploma -
Greensville County High School
Emporia, VA06-2018
Associate's degree - Liberal Arts And Sciences
Richard Bland College of The College of William And Mary
Petersburg, VA01-2022
Skills
- Customer service
- Patience and empathy
- ID verification
- Administering Medications and Injections
- Assisting Provider with Exams and Procedures
- Patient Care Coordination and Education
- Phlebotomy, EKG, and Cardiovascular Testing
- Infection Control and Safety
- Patient Intake and Vitals
- Administrative Assisting
- Anatomy & Physiology
- Medical Terminology
- Medical Law and Ethics
- Communication, Professionalism and Customer Service
- Updating and Maintaining Electronic Health Records
Accomplishments
CPR Certified
Certified Clinical Medical Assistant
Certification
- CCMA Certification March 2026 to March 2028
- CPR Certification
Languages
English
Timeline
Cashier
Walmart
04.2023 - Current
Cashier
Dollar General
08.2022 - 01.2023
Cashier
Hardee's
10.2016 - 01.2017
High school diploma -
Greensville County High School
Associate's degree - Liberal Arts And Sciences
Richard Bland College of The College of William And Mary