TAVANA UZZLE
Portsmouth
Summary
Aspiring to advance career in Administration and Management by leveraging extensive skill set developed throughout professional journey.
Overview
35
35
years of professional experience
Work History
Assistant Office Manager
Ashley Furniture Store
09.2022 - Current
- Supervise daily operations of the office and administrative staff
- Oversee credit applications
- Handle customer complaints and escalate issues when necessary
- Ensure company policies and procedures are followed
- Assist with training and mentoring office employees
Bookkeeper
Greater Bethel AME Church
09.2021 - Current
- Maintain accurate bookkeeping records
- Prepare and analyze financial reports
- Manage payroll for church staff
- Ensuring state and federal and state taxes are paid in a timely manner
Notary Public Signing Agent
01.2001 - Current
- Acted as notary public on behalf of various mortgage companies
- Notarized loan documents for prospective home buyers
- Reviewed and ensured all notarized documentation was returned within 24 hours
Office Clerk
Ashley Furniture Store
07.2022 - 07.2024
- Managed office files, documents, and records
- Answered phones, scheduled appointments, and supported customer service
- Processed invoices, payments, and payroll
- Assisted in preparing financial and sales reports
Notary Public
Portfolio Recovery Associates, LLC
02.2013 - 09.2022
- Assisted the litigation department in notarizing affidavits and complaints
- Maintained proper procedures and records
- Coordinated signing schedules and appointments
- Verified and processed legal documents ethically and accurately
Account Representative
Portfolio Recovery Associates, LLC
10.2010 - 02.2013
- Collected payments for delinquent and charged-off accounts
- Processed transactions via checks, debit cards, and Western Union
- Managed accounts and created payment arrangements for debtors
Manager
Cash Express of Virginia Inc.
06.2007 - 08.2010
- Opened and closed contracts and accounts
- Verified cash and checks received daily
- Managed weekly schedules and payroll for employees
- Handled garnishments, warrants in debt, and customer complaints
Tax Preparer Manager
Liberty Tax Service
01.2005 - 05.2007
- Prepared and processed tax returns
- Developed weekly employee schedules
- Conducted interviews and trained employees
- Taught tax software and payroll system
- Handled daily opening and closing of location
State Tax Analyst
07.2001 - 05.2007
- Prepared and processed state and federal tax returns
- Analyzed accounts for anomalies
- Generated error codes and solved issues in tax program
School Bus Assistant
Chesapeake Public Schools
09.1990 - 06.2006
- Monitored and assisted children with learning disabilities and emotional disturbances
- Counseled students with behavioral issues
- Accompanied bus driver to prevent issues and ensured safety
Education
Certification course - undefined
Liberty Tax Service Tax School
12.2000
General Studies Diploma - undefined
Manor High School
01.1978
Skills
- Payroll
- Bookkeeping & Financial Reporting
- Effective public speaking
- Networking
- Time management and coordination
- Effective written and verbal communication
- Oracle and proprietary database systems
- Excel, Word, Outlook
- Tax Preparation Software: Turbo Tax Deluxe, Turbo Tax Home & Business, TaxWise, Lib Tax, H&R Block Online
Timeline
Assistant Office Manager
Ashley Furniture Store
09.2022 - Current
Office Clerk
Ashley Furniture Store
07.2022 - 07.2024
Bookkeeper
Greater Bethel AME Church
09.2021 - Current
Notary Public
Portfolio Recovery Associates, LLC
02.2013 - 09.2022
Account Representative
Portfolio Recovery Associates, LLC
10.2010 - 02.2013
Manager
Cash Express of Virginia Inc.
06.2007 - 08.2010
Tax Preparer Manager
Liberty Tax Service
01.2005 - 05.2007
State Tax Analyst
07.2001 - 05.2007
Notary Public Signing Agent
01.2001 - Current
School Bus Assistant
Chesapeake Public Schools
09.1990 - 06.2006
Certification course - undefined
Liberty Tax Service Tax School
General Studies Diploma - undefined
Manor High School
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