Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAVANA UZZLE

Portsmouth

Summary

Aspiring to advance career in Administration and Management by leveraging extensive skill set developed throughout professional journey.

Overview

35
35
years of professional experience

Work History

Assistant Office Manager

Ashley Furniture Store
09.2022 - Current
  • Supervise daily operations of the office and administrative staff
  • Oversee credit applications
  • Handle customer complaints and escalate issues when necessary
  • Ensure company policies and procedures are followed
  • Assist with training and mentoring office employees

Bookkeeper

Greater Bethel AME Church
09.2021 - Current
  • Maintain accurate bookkeeping records
  • Prepare and analyze financial reports
  • Manage payroll for church staff
  • Ensuring state and federal and state taxes are paid in a timely manner

Notary Public Signing Agent

01.2001 - Current
  • Acted as notary public on behalf of various mortgage companies
  • Notarized loan documents for prospective home buyers
  • Reviewed and ensured all notarized documentation was returned within 24 hours

Office Clerk

Ashley Furniture Store
07.2022 - 07.2024
  • Managed office files, documents, and records
  • Answered phones, scheduled appointments, and supported customer service
  • Processed invoices, payments, and payroll
  • Assisted in preparing financial and sales reports

Notary Public

Portfolio Recovery Associates, LLC
02.2013 - 09.2022
  • Assisted the litigation department in notarizing affidavits and complaints
  • Maintained proper procedures and records
  • Coordinated signing schedules and appointments
  • Verified and processed legal documents ethically and accurately

Account Representative

Portfolio Recovery Associates, LLC
10.2010 - 02.2013
  • Collected payments for delinquent and charged-off accounts
  • Processed transactions via checks, debit cards, and Western Union
  • Managed accounts and created payment arrangements for debtors

Manager

Cash Express of Virginia Inc.
06.2007 - 08.2010
  • Opened and closed contracts and accounts
  • Verified cash and checks received daily
  • Managed weekly schedules and payroll for employees
  • Handled garnishments, warrants in debt, and customer complaints

Tax Preparer Manager

Liberty Tax Service
01.2005 - 05.2007
  • Prepared and processed tax returns
  • Developed weekly employee schedules
  • Conducted interviews and trained employees
  • Taught tax software and payroll system
  • Handled daily opening and closing of location

State Tax Analyst

07.2001 - 05.2007
  • Prepared and processed state and federal tax returns
  • Analyzed accounts for anomalies
  • Generated error codes and solved issues in tax program

School Bus Assistant

Chesapeake Public Schools
09.1990 - 06.2006
  • Monitored and assisted children with learning disabilities and emotional disturbances
  • Counseled students with behavioral issues
  • Accompanied bus driver to prevent issues and ensured safety

Education

Certification course - undefined

Liberty Tax Service Tax School
12.2000

General Studies Diploma - undefined

Manor High School
01.1978

Skills

  • Payroll
  • Bookkeeping & Financial Reporting
  • Effective public speaking
  • Networking
  • Time management and coordination
  • Effective written and verbal communication
  • Oracle and proprietary database systems
  • Excel, Word, Outlook
  • Tax Preparation Software: Turbo Tax Deluxe, Turbo Tax Home & Business, TaxWise, Lib Tax, H&R Block Online

Timeline

Assistant Office Manager

Ashley Furniture Store
09.2022 - Current

Office Clerk

Ashley Furniture Store
07.2022 - 07.2024

Bookkeeper

Greater Bethel AME Church
09.2021 - Current

Notary Public

Portfolio Recovery Associates, LLC
02.2013 - 09.2022

Account Representative

Portfolio Recovery Associates, LLC
10.2010 - 02.2013

Manager

Cash Express of Virginia Inc.
06.2007 - 08.2010

Tax Preparer Manager

Liberty Tax Service
01.2005 - 05.2007

State Tax Analyst

07.2001 - 05.2007

Notary Public Signing Agent

01.2001 - Current

School Bus Assistant

Chesapeake Public Schools
09.1990 - 06.2006

Certification course - undefined

Liberty Tax Service Tax School

General Studies Diploma - undefined

Manor High School
TAVANA UZZLE