CNU Club Volleyball Team
Taylor Grumiaux
Richmond
Summary
I am interested in continuing to enhance my customer service skills in an environment that is passionate about providing a superior experience for their customers.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
CNU
01.2025 - Current
- Responsible for answering all incoming calls and delivering accurate information relative to all school activities.
- Assisted students with replacing lost Captains cards in a timely manner.
Customer Service Support Associate/ Runner
Holiday Barn
04.2023 - 08.2024
- Interacted with customers to onboard pets for extended stay or day care reservations.
- Transported all pets and their belongings to their appropriate destination upon arrival and departure.
- Handled all pets to the safety and training expectations of Holiday Barn.
Lifeguard
ACAC
04.2021 - 08.2022
- Responsible for the safety of adults and children while in the pool and surrounding areas.
- Effectively communicated pool policies as necessary to enforce a safe environment.
Education
Advanced Diploma -
James River High School
Midlothian, Virginia01.2024
Skills
- Excellent Problem Solving Skills: Good at working through any problem and finding a common solution
- Customer Service Skills: Effectively interacting with customers to meet their needs
- Leadership Skills: The ability to teach and mentor others towards a project’s completion
Affiliations
- GammaPhiBeta
- National Honor Society
- President's Leadership Program-CNU
Interests
Timeline
Customer Service Representative
CNU
01.2025 - Current
Customer Service Support Associate/ Runner
Holiday Barn
04.2023 - 08.2024
Lifeguard
ACAC
04.2021 - 08.2022
Advanced Diploma -
James River High School
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