Taylor Hopson
Roanoke
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
QMHP
Crescent Counseling and Casework
2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Assistant Business Office Manager
Pheasant Ridge Nursing and Rehab Center
2022 - 2023
- Assisted in managing daily office operations, ensuring efficient workflow and communication among staff.
- Coordinated schedules and appointments for senior management, optimizing time management and resource allocation.
- Supported budgeting processes by tracking expenditures and preparing financial reports for review.
- Developed and maintained filing systems to enhance data retrieval efficiency and organization.
- Collaborated with departments to resolve issues, ensuring adherence to company policies and procedures.
- Verified and tracked all project deadlines to facilitate smooth workflow and satisfied clients.
Nanny/Babysitter
Mazzio Family
10.2019 - 04.2020
- While working for this family, I was in charge of picking up the children, assisting with homework, making dinner, and lite cleaning
Teacher Assistant
Old Dominion University
11.2019 - 03.2020
- While working as a teachers assistant at the odu daycare, my duties included, feeding, changing, reading, arts and crafts, and many more.
Crew Member
Foster's Grille
06.2015 - 11.2017
- Take orders
- Run food
- Restaurant cleaning
Education
Master of Arts - Counseling Psychology
Liberty University
Lynchburg, VABachelor of Science - Psychology
Old Dominion University
Norfolk, VA07.2021
Skills
- Babysitting
- Childcare
- Meal Preparation
- Toddler Care
- Nannying
- Early Childhood Education
- Pet Sitting
- Psychological courses (6 years)
- Proofreading
- Customer service
- Pet Care
- Experience with children
- Phone etiquette
- Caregiving
- Communication Skills
- Time Management
- Cashiering
- Building rapport
- Client advocacy
- Behavior monitoring
- Anger management
- Treatment Planning
- Adolescent counseling
- Treatment plans
- Empathy development
- Multicultural competence
- Motivational interviewing
- Social work
- Learning disability awareness
- Family dynamics
- Daily living activities educator
- Social skills teacher
- Community resources specialist
- Public speaking
- Superior communication skills
- Documentation and reporting
- Positive patient experiences
- Emotional support
- Office administration
- Scheduling appointments
- Document management
- Records management
- Expense tracking
- Expense reporting
- Business operations management
- Team building
Certification
- First Aid Certification
- CPR Certification
Assessments
- Medical receptionist skills — Highly Proficient
- October 2021
- Managing physician schedules and maintaining accurate patient records
- Full results: Highly Proficient
- Customer service — Proficient
- Identifying and resolving common customer issues
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Teacher Assistant
Old Dominion University
11.2019 - 03.2020
Nanny/Babysitter
Mazzio Family
10.2019 - 04.2020
Crew Member
Foster's Grille
06.2015 - 11.2017
QMHP
Crescent Counseling and Casework
2023 - Current
Assistant Business Office Manager
Pheasant Ridge Nursing and Rehab Center
2022 - 2023
Master of Arts - Counseling Psychology
Liberty University
Bachelor of Science - Psychology
Old Dominion University
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