Experienced Medical Administrative Assistant excelling for6 years in digital information management, patient record maintenance, efficient appointment scheduling and insurance negotiations.
Overview
10
10
years of professional experience
Work History
Outpatient Registrar
HCA Henrico Doctors Forest
07.2024 - Current
Administrative Assistant
Hicks & Sons
06.2023 - 06.2024
Answered customer questions about available products and services
Entered information into digital systems to maintain data quality and accuracy
Supported workflow of daily administrative tasks to achieve targets and deadlines
Handled Invoices and other billing documents
Offered professional first impressions to visitors and callers and gave knowledgeable assistance
Delivered a range of basic and advanced clerical support for daily and special project needs
Medical Administrative Assistant
Essene Inc
01.2015 - 05.2023
Successfully scheduled patient appointments and placed reminder calls to deliver an exceptional customer experience
Performed routine clerical tasks such as typing, faxing, copying, and maintaining office supplies inventory
Maintained current and accurate medical records for over28 patients
Organized paperwork such as charts and reports for office and patient needs
Scheduled patient appointments, both in-person and over phone
Education
High School Diploma -
Powhatan High School
Powhatan, VA
Bachelor of Business Administration -
Strayer University
02-2026
Skills
Critical thinking
Multitasking abilities
Self-motivated professional
Excellent work ethic
Verbal and written communication
Good listening skills
Patient confidentiality
Patient registration
HIPAA compliance
Insurance verification
Timeline
Outpatient Registrar
HCA Henrico Doctors Forest
07.2024 - Current
Administrative Assistant
Hicks & Sons
06.2023 - 06.2024
Medical Administrative Assistant
Essene Inc
01.2015 - 05.2023
High School Diploma -
Powhatan High School
Bachelor of Business Administration -
Strayer University
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