Taylor Ritchie
Timberville
Summary
Recent graduate with foundational knowledge in Dental Assisting and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and further develop professional skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operations Associate
Kohl's
07.2023 - Current
- Follow shipping and receiving procedures for goods and materials.
- Resolve customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Increase customer service success rates by quickly resolving issues.
- Maintain and prioritize to-do-lists and complete tasks on-time.
- Train and mentor new team members, making it a positive work environment and promote professional growth.
Education
Dental Assisting Certificate -
Accelerated Academy | Dental Assisting School
Bridgewater, VA11-2025
High School Diploma -
Broadway High School
Broadway, VA06-2023
Skills
- Customer service
- Team support
- Workload prioritization
- Freight handling
- Excellent communication
- Professionalism
Certification
- CPR Certified, American Red Cross Association - September 2025
- Certified Dental Assistant, Accelerated Academy | Dental Assisting School - September 2025-November 2025
- Dental X-Ray Certified, VCCS - September 2025-November 2025
Timeline
Operations Associate
Kohl's
07.2023 - Current
Dental Assisting Certificate -
Accelerated Academy | Dental Assisting School
High School Diploma -
Broadway High School