Taylor Turner
Crozet
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Bartender
Timberwood Grill
Charlottesville
06.2020 - Current
- Prepared and served a variety of alcoholic and non-alcoholic beverages.
- Maintained cleanliness and organization of the bar area and equipment.
- Provided exceptional customer service to enhance guest experience.
- Managed inventory levels and restocked supplies as needed.
- Trained new bartenders on drink preparation and service standards.
- Handled cash transactions accurately during busy service periods.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
Toy Lift
Volunteer Work
Charlottesville
06.2020 - Current
- Organized community events to promote local engagement and volunteerism.
- Assisted in fundraising initiatives by promoting events through social media platforms.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Offered support and assistance to community members.
Manager
Timberwood Grill
Charlottesville
06.2020 - Current
- Managed daily restaurant operations to ensure smooth service and customer satisfaction.
- Trained and mentored staff on service standards and restaurant procedures.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer complaints promptly to maintain positive relationships.
- Coordinated events and special promotions to enhance guest experience.
- Oversaw inventory management, including ordering and stock control processes.
- Implemented health and safety protocols to maintain a safe dining environment.
- Provided leadership during times of organizational change or crisis situations.
Education
Associate of Applied Science - Nursing
Blue Ridge Community College
Harrisonburg, VA 08.2025 - 06.2026
Skills
- Beverage knowledge
- Team collaboration
- Time management
- Customer service
- Problem resolution
- Cocktail presentation
- Complex problem solving
- Strong multitasking
- Inventory management
- Bar sanitation practices
- Customer engagement
- Engaging personality
- Point of sale operation
- Hospitality service expertise
Timeline
Associate of Applied Science - Nursing
Blue Ridge Community College
08.2025 - 06.2026
Bartender
Timberwood Grill
06.2020 - Current
Toy Lift
Volunteer Work
06.2020 - Current
Manager
Timberwood Grill
06.2020 - Current