Tearra Hyslop

Traveled to all CVS stores in different states to complete inventory for their pro salon hair care section. completed inventory and did planogram resets when need be. i worked on microsoft excel to complete the inventory

• Enhanced patient comfort by providing personalized care and support throughout their stay.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Contributed to a welcoming atmosphere by maintaining clean and organized patient rooms, common areas, and workspaces.
• Facilitated the smooth transition between shifts by providing detailed hand-off reports to incoming care partners.
• Maintained accurate documentation of patient progress, enabling effective communication among healthcare professionals.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Kept employees operating productively and working on task to meet business and customer needs.
• Supervised employees and oversaw quality compliance with company standards for food and services.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.