Personable and attentive worker, with multiple years experience working in customer service jobs. I was abel to hone communications and problem solving skills whilst working in stressful situations. Expanded on group work skills in various circumstance.
Overview
2
2
years of professional experience
Work History
Movie Theater Attendant
Regal Cinemas
11.2024 - Current
Provided assistance to guests with special needs and helped with seat accommodations.
Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
Troubleshot technical issues to maintain high-quality viewing experience.
Checked IDs for age-restricted shows in compliance with regulations.
Enforced theater policies to maintain enjoyable viewing experience for all customers.
Assisted with special events marketing to increase visibility and maximize ticket sales.
Handled emergency situations to maintain safety of staff and customers.
Stocked and organized concession supplies to provide customers with food and beverage options.
Worked with other staff members for smooth theater operations.
Performed routine inspections of theater to identify safety hazards.
Managed multiple tasks simultaneously and completed all assigned duties each shift.
Ride Operator
Busch Gardens Williamsburg
06.2024 - 11.2024
Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
Engaged safety devices and monitored attraction during operation to reduce safety risks.
Cleaned rides and attractions to reduce spread of germs and bacteria.
Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Operated rides and attractions according to written guidelines to reduce injuries.
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
Trained new ride operators on safety procedures and ride operations.
Assistant Automotive Technician
Williamsburg Ford
06.2023 - 08.2023
Conducted road tests on vehicles per to verify safe operating order of vehicle.
Inspected cars to diagnose problems and perform repairs.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.