TEMEYA BANKS
Virginia Beach
Summary
Completed certifications in CPR, First Aid, and Infection Control.
Overview
4
4
years of professional experience
Work History
Cashier
Kroger
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Customer Service Representative
Elizabeth River Crossings
04.2024 - 06.2024
- Greeted customers and provided exceptional customer service.
- Demonstrated product features and benefits for customers’ needs.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
Customer Service Representative
Sutherland Global-Fiserv Ibond
08.2021 - 09.2023
- Developed strong relationships with customers by providing personalized assistance and support.
- Unlock Customer accounts and assisted with account inquiries.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and providing frontline customer support or assistance with products and services.
Education
Certificate - Licensed Practical Nurse
ECPI University
Virginia Beach, VAHigh School Diploma - undefined
I.C. Norcom High School
Portsmouth, VA06.2020
Skills
- Information Security
- Account Updating
- Report Generation
- Data Collection
Accomplishments
- Creative Problem Solving: - Resolved product issue through consumer testing.
- Customer Assistance - Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Timeline
Cashier
Kroger
09.2024 - Current
Customer Service Representative
Elizabeth River Crossings
04.2024 - 06.2024
Customer Service Representative
Sutherland Global-Fiserv Ibond
08.2021 - 09.2023
High School Diploma - undefined
I.C. Norcom High School
Certificate - Licensed Practical Nurse
ECPI University
Similar Profiles
Zachary McAllisterZachary McAllister
Cashier at KrogerCashier at Kroger
Brandon AdamsBrandon Adams
Sales Associate at KrogerSales Associate at Kroger
Kelin YostKelin Yost
Overnight Stocker at KrogerOvernight Stocker at Kroger
Melody DariaMelody Daria
Courtesy Clerk at KrogerCourtesy Clerk at Kroger
Gavin LavelyGavin Lavely
Surfing Instructor at 17th Street Surf ShopSurfing Instructor at 17th Street Surf Shop