Teresa Harris
Winchester
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals with a passion of learning new challenges.
Overview
7
7
years of professional experience
Work History
Administrative Assistant to the Owner
Wave2Net
07.2020 - Current
- Processed debit and credit card and cash and check payments.
- Responded to customer calls and emails to answer questions about any issues with their account.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Maintained customers who are past due or sent to collections.
- Use of Word and Excel for daily projects.
- Taking weekly deposit to bank.
- Creating/mailing invoices and estimates.
- Created jobs for service calls and installations.
Verification Specialist
Accurate Background Screening
11.2019 - 07.2020
- Verified client information by analyzing existing evidence on file.
- Managed high-volume employment and education verifications within pressured timeframes for productivity.
- Investigated candidate history and employment claims to confirm eligibility for positions.
Caregiver
Comfort Keepers
08.2018 - 11.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored clients' overall health and well-being and noted significant changes.
Inventory Specialist
Miller Ace Hardware
05.2016 - 08.2018
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Education
Bachelors Of Criminal Justice (Still Attending) - Criminal Justice
Laurel Ridge Community College
Middletown, VASkills
- Records Organization and Management
- Client Satisfaction
- Interpersonal Communication Skills
- Personnel Management
- Customer Inquiries
- Mail Handling
- Excellent Multitasking Abilities
- Credit and Collections
Timeline
Administrative Assistant to the Owner
Wave2Net
07.2020 - Current
Verification Specialist
Accurate Background Screening
11.2019 - 07.2020
Caregiver
Comfort Keepers
08.2018 - 11.2019
Inventory Specialist
Miller Ace Hardware
05.2016 - 08.2018
Bachelors Of Criminal Justice (Still Attending) - Criminal Justice
Laurel Ridge Community College
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