Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terrance Holley

Bristow

Summary

Expert in implementing and maintaining complex systems and infrastructure, ensuring high performance and reliability through strategic planning and problem-solving. Strong understanding of security protocols and best practices for safeguarding systems and data. Experienced in project management methodologies, with proven ability to lead projects and support field installations, configurations, and testing of software and systems management tools. Army veteran with a solid background in technology roles, including software development, system administration, and technical support, committed to continuous learning and industry advancement.

Overview

19
19
years of professional experience

Work History

Project Manager

Central Intelligence Agency
Washington
03.2021 - 03.2025
  • Served as Deputy PM for relay satellite architectures to enable real-time data.
  • Used and developed program management skills in orchestrating sprawling multi-segment and global programs.
  • Developed people skills working across various government organizations to gather requirements, lead technical troubleshooting, execute program budgets, brief overviews, and new program initiatives.
  • Responsible for coordinating and implementing technical acceptance testing in the Washington area, conducting short-term travel leading site surveys, participating in field site surveys and installations, and technical acceptance testing of field-deployed systems.
  • Applied deep technical expertise to advancing research projects that enabled us to maintain strategic Space advantage in a rapidly changing world of emerging and disruptive technologies (EDTs).
  • Served as Strategy Board Chair R&D and managed a team of administrators to initiate policy changes, manage performance procedures, maintenance, user training, and user support.
  • Served as Program Manager and Contracting Officer Representative (COR) responsible for a full range of contracting activities in coordination with the contracting officer.
  • Managed the data architecture within the environment to ensure appropriate data handling across multiple data types.
  • Coordinated with stakeholders to integrate SDR equipment into the environment to support user development needs.
  • Provided periodic status reports to management, summarizing development highlights and issues, development status, significant upcoming events, and noteworthy personnel accomplishments.
  • Participated with the committee, provided briefings, policy guidance, and was a central point of contact for appropriate technical issues.
  • Conducted technical assessments of current and proposed development projects and their applications to mission objectives.
  • Served as Systems Engineer and Project Manager to work with stakeholders to develop transport solutions that can send data from field locations.
  • Scheduled meetings with stakeholders to go over requirements and security processes.
  • Worked closely with logistics and security to document accountability and promptly address discrepancies.
  • Coordinated with security to support software and system upgrades or took equipment out of service in compliance with security requirements.

Systems Engineer

Central Intelligence Agency
Washington
04.2015 - 03.2021
  • Served as a liaison between Amazon Web Services (AWS) and supported new AWS officers.
  • Tasked with designing, implementing, and maintaining complex IT infrastructure.
  • Analyzed user requirements and translated them into system specifications.
  • Supervised integrating different components and systems and coordinated with other engineers and technicians during implementation.
  • Applied technical expertise to deliver mission-critical, cutting-edge technologies and enable the organization to drive decision advantage for policymakers’ most complex challenges.

IT Specialist/Security Officer

Department of Defense
Augusta
01.2006 - 04.2015
  • I tested and analyzed computer hardware and software malfunctions.
  • Served as McAfee EPolicy Orchestrator administrator to identify threats on the network.
  • I worked with Retina to scan workstations and servers for vulnerabilities and applied updates and patches using System Center Configuration Manager (SCCM).
  • Responsible for the administration and management of multiple system platforms employing a mix of fixed/semi-fixed installations and mobile networks that are interoperable with theater, joint, and combined command and control systems.
  • Tech for installation, configuration, operation, testing of switches, routers, media converters, and network devices associated with various network systems.
  • Served as COMSEC custodian; ordered/managed keying material for Secure Telephone Units.
  • Oversaw the implementation of software and hardware solutions, including testing, debugging, and ensuring compliance with standards.
  • Analyzed the department's needs to determine the best IT solutions, including designing new systems or modifying existing ones.
  • Maintained and troubleshot IT systems, including those supporting logistics and classified data.
  • Worked with various teams, including other IT professionals, software vendors, and end-users, to ensure successful system implementation and operation.

Education

Bachelor’s Degree - Cyber Security/Information Technology

University of Phoenix
01.2015

Skills

  • Systems engineering and computer engineering
  • Network engineering and security
  • Hardware and software analysis
  • Platform and network development
  • System integration and maintenance
  • Communications technologies expertise
  • Microsoft Exchange and Outlook proficiency
  • Operating systems knowledge
  • Collaborative tools utilization
  • Hardware and software testing
  • Evaluation and automated testing tools
  • Wide Area Network (WAN) management
  • Local Area Network (LAN) management
  • Video and satellite technologies
  • Virtualization technologies expertise
  • Server/Desktop engineering skills
  • Cybersecurity and encryption technologies
  • Interpersonal and communication skills
  • Technical communication proficiency
  • Problem-solving and critical thinking
  • Resource and risk management strategies
  • Task planning and quality assurance
  • Time management and organizational skills
  • Technical domain understanding and project management

Timeline

Project Manager

Central Intelligence Agency
03.2021 - 03.2025

Systems Engineer

Central Intelligence Agency
04.2015 - 03.2021

IT Specialist/Security Officer

Department of Defense
01.2006 - 04.2015

Bachelor’s Degree - Cyber Security/Information Technology

University of Phoenix
Terrance Holley