Terrance Ross
Alexandria
Summary
Enthusiastic hospitality industry professional with expert knowledge of venues, tourist attractions, dining, and entertainment offerings. Excellent interpersonal and communication skills.
Overview
16
16
years of professional experience
Work History
Concierge
Guardian
Alexandria
11.2020 - 10.2025
- Assisted guests with reservations and apartment leasing
- Coordinated special requests and personalized services for clients.
- Managed communication between guests and hotel staff effectively.
- Maintained cleanliness and organization of MRI equipment and workspaces.
Frozen Clerk
Safeway
Alexandria
03.2020 - 10.2025
- Maintained frozen food inventory levels to ensure product availability.
- Assisted customers with inquiries about frozen products and promotions.
- Maintained an organized work environment by stocking shelves, rotating products and disposing of expired goods.
- Completed day-to-day duties accurately and efficiently.
Lead Stocker
Giant Food Stores
Alexandria
02.2010 - 01.2016
- Managed stock levels and inventory organization to ensure product availability.
- Coordinated product placement to enhance visibility and accessibility for customers.
- Loaded and unloaded shipments following proper handling procedures.
- Conducted regular audits to verify inventory accuracy and compliance standards.
Education
Tc Williams High School
Alexandria , VASkills
- Time management
- Guest services
- Communication coordination
- Inventory control
- Strong work ethic
- Concierge software
Timeline
Concierge
Guardian
11.2020 - 10.2025
Frozen Clerk
Safeway
03.2020 - 10.2025
Lead Stocker
Giant Food Stores
02.2010 - 01.2016
Tc Williams High School