Tessa Stehlik
Fairfax Station
Summary
Well-qualified marketing professional adaptive to changing market conditions. Demonstrated to provide leadership to organization with focus on revenue generation and product longevity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Marketing Consultant
Grady Management, Inc.
Silver Spring
09.2022 - Current
- Responded to tenant requests for maintenance services in a timely manner.
- Maintained accurate records of correspondence with and from tenants.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
- Processed transfer requests from existing tenants who wished to move within the same building or complex.
- Greeted potential tenants and provided information about the property.
- Encouraged prospective tenants to fill out applications after property tours.
Receptionist
Fritz & Company CPA Associates
Fairfax
07.2021 - 09.2022
- Scheduled and confirmed appointments.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Restaurant Server
Primetime Sports Bar & Grill
Fairfax
09.2020 - 03.2021
- Complied with safety procedures when handling food items or cleaning materials.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Followed up on guest requests in a timely manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Recorded orders accurately into the Point of Sale system.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Calculated charges, issued table checks, and collected payments from customers.
Administrative Assistant
Wall & Associates, Inc.
Pulaski
06.2019 - 06.2020
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Conducted research on various topics as requested by management.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.
- Coordinated with external auditors to provide required tax documentation and support during audits.
- Compiled reports summarizing taxpayer information as requested by management.
Restaurant Server
BTs Radford
Radford
06.2016 - 11.2018
- Accurately tallied checks at the end of each shift.
- Followed up on guest requests in a timely manner.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Recorded orders accurately into the Point of Sale system.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Calculated charges, issued table checks, and collected payments from customers.
- Trained new employees on restaurant procedures and plating techniques.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
High School Diploma -
Franklin County High School
Rocky Mount05-2019
Some College (No Degree) - Nursing
Radford University
Radford, VASkills
- Analyzing data
- Customer service
- Coaching and mentoring
- Productivity and time management
- Typing and written communication
- Fast and accurate typing
Certification
- Fair Housing
Timeline
Marketing Consultant
Grady Management, Inc.
09.2022 - Current
Receptionist
Fritz & Company CPA Associates
07.2021 - 09.2022
Restaurant Server
Primetime Sports Bar & Grill
09.2020 - 03.2021
Administrative Assistant
Wall & Associates, Inc.
06.2019 - 06.2020
Restaurant Server
BTs Radford
06.2016 - 11.2018
High School Diploma -
Franklin County High School
Some College (No Degree) - Nursing
Radford University
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