Teven Smith
Glen Allen
Summary
Dynamic and dedicated Ice Cream Server at Gelati Celesti, skilled in customer engagement and cash handling. Excelled in delivering exceptional service during peak hours, fostering a welcoming atmosphere. Recognized for maintaining professionalism under pressure while effectively managing cash transactions, ensuring customer trust and satisfaction.
Developed strong customer service and multitasking abilities in fast-paced retail environment. Proven ability to handle transactions efficiently while maintaining friendly demeanor. Seeking to transition into new role where these skills can contribute to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Ice Cream Server
Gelati Celesti
04.2022 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
Education
No Degree - Accounting And Finance
Virginia Commonwealth University
Richmond, VA05-2027
High School Diploma -
The Steward School
Richmond, VA05-2023
Skills
- Customer engagement
- Teamwork
- Customer service
- Patience and empathy
- Cash handling
- Greeting customers
- Cash register operation
- Cash drawer balancing
Timeline
Ice Cream Server
Gelati Celesti
04.2022 - Current
No Degree - Accounting And Finance
Virginia Commonwealth University
High School Diploma -
The Steward School
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